Debopriya Pal

Engagement Coordinator – Managed Service Provider (MSP) - Adecco Group - Bangalore, Karnataka

(2025-04)

Client: Uber, TCS

Orchestrated end-to-end contingent workforce operations for [500+] contractors across APAC & EMEA regions, supporting high-volume hiring initiatives and ensuring a seamless lifecycle experience.
Administered VMS platforms (SAP Fieldglass, Beeline) to govern staff augmentation and SOW processes, achieving 100% data accuracy and strict workflow compliance across [15+] supplier networks.
Facilitated bulk onboarding operations by coordinating with multiple vendors, eliminating onboarding delays and activating workers [20%] faster than established baselines.
Processed over 400+ monthly timesheets, invoices, and rate revisions, consistently meeting strict 48-hour SLA timelines with zero critical errors.
Spearheaded process optimizations that streamlined induction workflows, resulting in a [15%] reduction in onboarding turnaround time and improved overall compliance adherence.
Directed contractor lifecycle activities, including [50+] annual contract extensions, terminations, and policy-driven actions (PIP, SCN), enforcing full labor law compliance.
Resolved [150+] operational queries monthly through internal ticketing systems, maintaining a [98%] SLA adherence rate and elevating client satisfaction scores.
Conducted [10+] comprehensive training sessions for hiring managers and vendors, standardizing workflows and accelerating the adoption of VMS tools across the organization.

Executive – Placement Assistance - Qspiders - Bangalore, Karnataka

(2024-01 - 2025-03)

Organized online and on-campus placement drives by partnering with [20+] college Training and Placement Officers (TPOs), successfully onboarding [200+] students into technical programs.
Generated daily placement and interview status reports for executive review, tracking metrics for over [300+] candidates to ensure transparent client communication.
Executed initial screening interviews and supervised all candidate communication pipelines, accelerating the feedback loop and ensuring 100% timely follow-ups.
Supported regional managers with comprehensive documentation and candidate tracking, maintaining accurate performance records for [30+] ongoing placement batches.

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