Deeksha Nanjundappa

Returning to the workforce after a family care leave, seeking to leverage extensive professional experience in accounts and process management to contribute effectively to a company's growth.

Process Associate - Exdion Solutions Pvt. Ltd.

(2015-06 - 2017-08)

Worked in Accounts Receivable for the Healthcare domain.

• Analyzed patient accounts and verified claim details for accuracy and completeness.
• Contacted insurance companies to obtain claim status updates and resolve pending issues.
• Reviewed patient eligibility to determine whether claims were billable to insurance or to the patient.
• Conducted follow-up calls and coordinated with insurance offices to ensure timely claim processing and resolution.

Process Associate - Capgemini

(2017-08 - 2018-08)

Transitioned from the role due to personal reasons; formal relieving letter not issued.

• Supervised Travel and Expense queues to ensure submitted expense bills were accurate.
• Processed expense reports efficiently and in compliance with company policies.
• Pulled weekly reports to track processing progress and performance metrics.
• Maintained work quality by adhering to established standards and guidelines.
• Communicated with clients regarding expense-related issues and provided timely resolutions.

Bachelor of Commerce - Commerce - Sambhram Institute of Technology

Commerce - MES College of Science, Commerce and Arts (2009 - 2011)

St. Claret School (2009)