Deekshith T.s

Results-driven professional with 3 years of experience in microfinance operations, sales management, team leadership, and internal auditing. Proven ability to lead teams, manage MSME sales, handle GRM call center operations, and ensure compliance through internal audits. Strong communication, analytical skills, and computer proficiency.

Business Head / Team Leader / Internal Audit - Asirvad Micro Finance Ltd

(2022-01 - 2025-12)

• Led and managed sales and operations teams to achieve business targets.
• Handled MSME sales, customer acquisition, and portfolio management.
• Managed GRM call center activities and customer issue resolution.
• Conducted internal audits to ensure policy adherence and risk control.
• Prepared audit, sales, and operational reports using MS Excel.
• Trained and supervised staff to improve performance and service quality.

Bachelor of Commerce - B.Com (2022-12)