Deepa Chandola

Professional experience of 6 years and 9 months in Asset transfer team, brokerage, OTC trade, Corporate Actions and Investment Banking operations, Proven expertise in handling equities, index products, and Contracts for Difference (CFDs), OTC trade complemented by a strong background in the financial valuation of corporate actions and brokerage, position and cash reconciliation. Proficient in reconciliation processes, tax refunds, stock lending and borrowing, as well as executing internal and external transfers and settlement checks. Committed to delivering high-quality results while navigating complex financial landscapes.

Senior Corporate Action Analyst - BNP Paribas - Bengaluru, Karnataka

(2024-05 - 2024-10)

• Areas of Exposure: Dividend posting and reconciliation, corporate action events broadcast, internal and external transfers, dealing with clients, brokers, CITI, and settlement checks.
• Database resources: CITI Custodian Portal, IHS Portal, Bloomberg, Salesforce, Asset GUI, SuperDiv, Internal Monitor, L2, BI Report.
• Broadcasting of CA events that are mandatory and those that are mandatory with a choice and reconciliation of cash and stock dividends.
• Handling breaks and queries related to transfers from clients in Salesforce and Outlook, and working with the middle office team, account managers, transfer team and internal and external transfer requests of ISA and share-dealing accounts.
• Preparing a valuation of stocks and cash for the transfer-out request.
• Handling of delisted stocks, DRS, demat and settlement breaks, and processing and entering in and out transfer request instructions in the CITI portal and Asset.

Asset Transfer and Servicing Analyst - IG Infotech (India) Private Limited - Challaghatta, Bengaluru, Karnataka

(2021-03 - 2023-06)

• Database resources: CITI Custodian Portal, IHS Portal, Bloomberg, Salesforce, Asset GUI, SuperDiv, Internal Monitor, L2, BI Report and swift alliance.
• Reconciliation of trade and position balance reports fetched from brokers, custodians or clearing platforms and match internal records with broker reports.
• Checking details like price, quantity, stamp, trade ID, ISIN, and asset class. Settlement errors, fee disputes, and audit gaps.
• Matching a firm's internal financial records against statements from brokers, custodians, or asset management companies (AMCs) to ensure accurate calculation, payment, and receipt of commissions, trading fees, and transactional charges.
• Handling breaks and queries related to transfers of stock and cash from clients' accounts in Salesforce and Outlook, and working with the middle office team, account managers, and the transfer team to resolve the breaks.
• Handling internal and external transfer requests of ISA and share-dealing accounts including AML checks.
• Preparing a valuation of stocks and cash for the transfer-out request and transfer in request. Settlement of assets through Crest, DTC, CHESS, CBF etc. Accounts.
• Handling of delisted stocks, DRS, demat and settlement breaks, and processing and entering in and out transfer request instructions in the CITI portal and Asset. GUI, booking contra entry for reversal of stock.

Associate team member Corporate Actions - Saxo Group India Private Limited - Condor TechSpace, Gurugram

(2018-02 - 2020-11)

• Database resources: CITI Custodian Portal, HSBC Portal, BNP Portal, IM Action, Feed Commander, FTS, Bloomberg, Telekurs, Markit, Back Office, Intellimatch.
• End-to-end CA and income processing, mandatory with choice. Notification and announcement of CA events for the global market. Scrubbing and validation of the event, as per the notification received from custody.
• Cleansing and scrubbing of CA events with different market sources, such as FTS,IDS, Markit, Telekurs, and Bloomberg and reconciliation of trades and tax discrepancies.
• Working with the tax operation team and submitting the disclosure and refund processing in clients' accounts according to the tax treaty between countries, collaborating with the account services team, onboarding team, and checking tax relief documents.
• Processing CA events on Derivatives Product CFD (Contract for Difference) and working with brokers like JPM, MS, UBS, Nomura, and RMB, as well as the processing of the index. Liaising with the trading desk on selling and buying shares.
• Handling escalations, client queries, and CRM queries.

Senior Analyst - Infosys BPM Limited - DLF phase-3, Gurugram

(2016-08 - 2018-02)

• Designation: Senior Analyst (Corporate Actions, Dividends, and Fixed Income)
• Areas of Exposure: Back Office Operations, Non-U.S. Capital Market.
• Database resources: Action World, AMFI, and BIDS.
• Processing income instrument payments (dividends or coupons) for U.S. and international markets, resulting in corporate actions events.
• Reconciliation and analysis of securities transactions and positions to ensure the accuracy of breaks in a timely manner.
• Tax discrepancy reconciliation.
• Rewarded two times spot Award and appreciation letter for Trustworthy, Accountable and Client-centric employee of the organization and Individual Extra miler Award.
• Appreciation in monthly town hall for reducing time for notification process by implementing the MT564 swift in workflow.

Intermediate and High School - Kendriya Vidyalaya N.A.D Aluva

B.COM - BNC,Delhi University

M.COM - IGNOU