Deepak Chandra Bhatt
Restaurant Manager with 13+ years of hospitality experience
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About
Results-driven Restaurant Manager with over 13 years of experience in premium restaurants, hospitality operations, guest relations, team leadership, and revenue-focused service management. Proven ability to lead large teams, maintain high guest satisfaction standards, improve operational efficiency, ensure compliance with hygiene and safety regulations, and drive business growth.
Experience
Restaurant Manager - Delhi Club House | Magique Hospitality Pvt. Ltd.
(2024-01)
- Lead complete restaurant operations and ensure smooth day-to-day functioning.
- Conduct regular training programs to enhance service standards and team productivity.
- Monitor food quality, guest satisfaction, hygiene, and safety compliance.
- Coordinate with kitchen and support departments to ensure seamless operations.
Assistant Restaurant Manager - Punjab Grill Gurgaon | Lite Bite Foods Pvt. Ltd.
(2023-07 - 2024-01)
- Managed guest relations and resolved operational concerns promptly.
- Handled VIP guest experiences and service recovery initiatives.
- Maintained coordination between service, kitchen, and housekeeping teams.
Food & Beverage Executive - Farzi Café New Delhi | Massive Restaurants Pvt. Ltd.
(2016-09 - 2021-07)
- Supervised daily restaurant operations and team deployment.
- Controlled inventory and procurement requirements.
- Prepared duty rosters and ensured efficient manpower utilization.
Guest Service Associate - ITC Maurya New Delhi
(2014-12 - 2016-08)
- Delivered exceptional guest service and dining experiences.
- Assisted guests with menu selection and service requirements.
- Maintained company service standards and guest satisfaction.
Guest Service Associate - Mistral, PVR Director's Cut
(2013-01 - 2014-11)
- Managed food and beverage service operations.
- Handled guest requests, complaints, and service delivery.
- Maintained inventory and operational readiness.
Hotel Operational Trainee - Sayaji Hotel, Indore
(2011-01 - 2012-12)
- Completed cross-functional hotel operations training.
- Worked across core hospitality departments including F&B and Kitchen Operations.
Education
B.SC - Hotel Management & Hotel Administration - Institute of Hotel Management Lucknow, IHM LUCKNOW
