Deepak Chandra Bhatt

Results-driven Restaurant Manager with over 13 years of experience in premium restaurants, hospitality operations, guest relations, team leadership, and revenue-focused service management. Proven ability to lead large teams, maintain high guest satisfaction standards, improve operational efficiency, ensure compliance with hygiene and safety regulations, and drive business growth.

Restaurant Manager - Delhi Club House | Magique Hospitality Pvt. Ltd.

(2024-01)

• Lead complete restaurant operations and ensure smooth day-to-day functioning.
• Conduct regular training programs to enhance service standards and team productivity.
• Monitor food quality, guest satisfaction, hygiene, and safety compliance.
• Coordinate with kitchen and support departments to ensure seamless operations.

Assistant Restaurant Manager - Punjab Grill Gurgaon | Lite Bite Foods Pvt. Ltd.

(2023-07 - 2024-01)

• Managed guest relations and resolved operational concerns promptly.
• Handled VIP guest experiences and service recovery initiatives.
• Maintained coordination between service, kitchen, and housekeeping teams.

Food & Beverage Executive - Farzi Café New Delhi | Massive Restaurants Pvt. Ltd.

(2016-09 - 2021-07)

• Supervised daily restaurant operations and team deployment.
• Controlled inventory and procurement requirements.
• Prepared duty rosters and ensured efficient manpower utilization.

Guest Service Associate - ITC Maurya New Delhi

(2014-12 - 2016-08)

• Delivered exceptional guest service and dining experiences.
• Assisted guests with menu selection and service requirements.
• Maintained company service standards and guest satisfaction.

Guest Service Associate - Mistral, PVR Director's Cut

(2013-01 - 2014-11)

• Managed food and beverage service operations.
• Handled guest requests, complaints, and service delivery.
• Maintained inventory and operational readiness.

Hotel Operational Trainee - Sayaji Hotel, Indore

(2011-01 - 2012-12)

• Completed cross-functional hotel operations training.
• Worked across core hospitality departments including F&B and Kitchen Operations.

B.SC - Hotel Management & Hotel Administration - Institute of Hotel Management Lucknow, IHM LUCKNOW