Deepak Dodwad
18yrs in Business Analyst, WFM,PMO,BD,CRM,Ops Mgnt
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About
A dynamic professional with over 18+ years of experience in Business analyst, Workforce Management, Project Management , Business Development ,CRM-Operations ,Client and Vendor management ,Tele underwriting, Quality, Recruitment and Training. Handled various processes within the Telecom vertical namely Provisioning, QRC , Inbound ,Outbound ,Upsell, Collection and , Retention, Proven skills in managing teams, both voice and non-voice(Pan India ) processes.
Experience
Assistant Manager MediAssist TPA India Private Limited Bangalore October 2016 - Present
Operations Manager :Cogent E-Services India Private Limited Bangalore Aug 2015 - July 2016
Assistant Manager :Aegis Limited April 2015 - Aug 2015
Assistant Manager :IBM Global Process Services and Concentrix Services India Pvt Ltd Jan 2011 – Apr 2015
Team Leader :Aegis Limited May 2009 – Jan 2011
Customer Care Executive :Bharthi Airtel Limited June 2004 – May 2009
Education
Bachelor of Commerce Graduate from Karnataka University Dharwad
