Food & beverage Manager(Mukundra Sarovar Premiere)
Customer-oriented Hospitality & Tourism professional with 13+ years of experience in hotel management, guest relations, and tourism operations. Adept at enhancing the guest experience, managing large-scale events, and streamlining operational processes to boost revenue and customer satisfaction. Passionate about creating exceptional hospitality experiences and ensuring seamless Hotel Experience in luxury and business tourism sectors.
Food and Beverage Manager - Hotel Sarovar Premiere - Rajasthan
(2026-01)
A Premiere 110 keys Five Star Luxury hotel strategically located in the business and commercial hub, near Kota (Rajasthan). It has ample dining options ranging from Jharokha-134 covers multi cuisine restaurant & 11000 square feet BQT Hall.
Food & Beverage Manager - Heritage Khirasara palace - Gujarat
(2022-01 - 2026-01)
Presently overall in charge for the F&B department Attending morning meeting & plan the daily follow ups. Training & Development of the staff. Setting the Monthly Budget for the departments & do the planning to achieve. Closely working with Executive Chef, Purchase & Accounts to have control over cost. Proper weekly & monthly analysis for profit & loss report and set up the process as per MER. Daily monitoring of guest feedback & ensure maximum guest satisfaction level. Monthly one to one chat with associate to keep their moral & motivation high. Plan for the F&B festival/promotion for the Outlet.
Food festival for staff.
Asst. F&B Manager - Cygnet hotel & resort - Uttarakhand
(2021-01 - 2022-01)
Operational in charge of entire Food & Beverage Outlets. Meeting with the Guest in the Restaurant & exceeding expectation wherever possible & improving dining experience. Taking call for all the queries & responsible for the day to day Operation. Retaining Non-Resident guests through weekly sales call. Improvisation in quality of service delivery. Check on Buffet quality & Set-Ups. Taking Daily Briefing for the Department.
Asst. F&B Manager - Beetle Smart hotel - Mundra
(2017-01 - 2019-01)
• Performance appraisal of the Staff.
Employee morale & knowledge & creating a flawless department. Closely worked with FnB Manager while setting up the budget for F&B Outlets.
• Loss) report for the Department. Creating a friendly environment within the team, high in morale, Customer focus & constant learning &
• Growth. Scheduling training classes & conducting the same. Identifying areas of improvement & preparing action plan for the same.
Sale, Cover &
• APC reports.
Charge as Duty Manager whenever scheduled. Was fully responsible for the day to day operation & queries F&B Executive, Beetle Smart hotel, Mundra
F&B Executive - Beetle Smart hotel - Mundra
(2016-01 - 2016-12)
Responsible for the day to day operation of (Pan Indian Restaurant with 96 Covers) Taking care of departmental training programme. Always having a close monitoring of guest feedback. Preparing daily & monthly duty roaster.
Inventory & Breakage Control. Improved productivity and morale by initiating systems for accountability and by Instituting effective training program. Responsible for closing of the Restaurant (i.e.
Restaurant closing, Financial logbook, and other reports) Staff allocation during operational & non-operational hours
F&B Supervisor - Grand Hyatt Gurgaon - Gurgaon
(2015-01 - 2016-01)
Reports to Restaurant Manager Responsible for guest interaction for getting bookings and maintaining good relations for future business. Responsible for smooth operation of Restaurant (mostly breakfast In charge, which is the most crucial aspect for any of the hotel). Responsible for giving training to staff on various aspects to improve their skills. i.e. SOP Training, RTT (Right Time Training) Training team members on new processes and skills required to achieve the relevant targets in Guest service, sales, guest relations and increase profits through suggestive selling. Improved productivity and morale by initiating systems for accountability and by instituting effective training programmed. Responsible for closing of the Restaurant (i.e. Restaurant closing, Financial logbook, and other reports). Responsible for other paper works (i.e.
Tell calling & Materialization, Mails, store Requisition, and other follow ups). Responsible for maintaining Guest feedbacks & Records.
Analysis, Breakage Reports & Inventory of Restaurant.
Guest Service Associate - S.M.G Hotel
(2014-01 - 2015-01)
Handling Restaurant & other outlets as a Shift In charge as and when allotted. Responsible for the section given by the in charge. Taking Guest orders and responsible for proper guest service. Filling up of Daily sales log book. Taking Inventories of CGS. Up selling of Alternate Dining Options. Responsible for requisitioning of stores on daily basis. Preparing breakage report. Responsible for daily cash closings and Guest room postings.
Guest Service Associate - Radisson Blu Hotel
(2013-01 - 2014-01)
Handling Restaurant & other outlets as a Shift In charge as and when allotted. Responsible for the section given by the in charge.
Guest orders and responsible for proper guest service. Filling up of Daily sales log book.
Inventories of CGS. Up selling of Alternate Dining Options. Responsible for requisitioning of stores on daily basis.
Guest feedback in CFS on a daily basis. Preparing breakage report. Responsible for daily cash closings and Guest room postings.
In-Process Charts after every meal operation.
Bachelor of Hotel Management - Hotel Management - IME Institute of Management & Engineering (2016-01 - 2016-12)
Diploma in tourism & hotel management - Tourism & Hotel Management - Royal College Nainital (2013-01 - 2013-12)
Passed XII - C.B.S.E (2012-01 - 2012-12)
Passed X - C.B.S.E (2010-01 - 2010-12)
