Deepak Kumar

Detail-oriented professional with 3.5+ years of process and verification experience, and hands-on, self-taught exposure to low-code automation through building and running n8n workflows for a personal infrastructure automation project. Comfortable working with API integrations, webhooks, and automated business workflows, with a genuine interest in AI, LLM-based tools, and automation platforms. Strong logical and analytical thinking, developed through methodically verifying data, documenting processes, and troubleshooting issues to resolution.

Fast learner, comfortable picking up new tools rapidly, and eager to build formal expertise in low-code/no-code automation platforms such as n8n, Zapier, and Make.

Independent Automation Project (n8n / Infrastructure Automation) at Self-directed (Present)

• Designed and ran automation workflows using n8n to manage and monitor a personal infrastructure automation project, including bot-based process handling and recovery logic
• Worked with APIs and service integrations to automate repetitive operational tasks
• Documented workflow logic and troubleshot issues independently, applying a structured, methodical approach to testing and improvement

Senior Verification & Process Executive at Starmark Software

• Reviewed and cross-verified detailed case information against multiple data sources, identifying discrepancies and documenting findings accurately
• Communicated findings clearly in writing and over calls, maintaining quality and turnaround standards in a high-volume, guideline-driven environment

Process Executive at Optimize RCM

• Interpreted detailed written guidelines to verify information and resolve discrepancies, escalating edge cases with clear documentation
• Maintained consistent quality and productivity standards while processing high case volumes under SLA

Process Executive at Omega Healthcare

• Verified and documented information across multiple systems and portals, consistently meeting quality and SLA targets
• Built strong foundational skills in written documentation, research, attention to detail, and process consistency

Bachelor of Business Administration in Aviation – Galgotias University