Principal Consultant at Infosys Limited (2022-01 – 2024-02)
Managed international vendors and project service support for transnational projects. Identified gaps in project execution process for improved efficiency and streamlined existing methodologies of delivery processes.
- Managed international vendors and project service support for transnational projects
- Identified gaps in the project execution process for improved efficiency
- Streamlined the existing methodologies of delivery processes
- Instituted heightened response mechanism by service providers for smooth & uninterrupted execution of services
- Initiated and ensured satisfactory completion of Service Requests, Change Management and the payment processes
- Monitored the finalisation of project requirements in collaboration with internal and external stakeholders for timely completion and subsequent execution
- Created a formalised reporting structure and process with 52 unique reports of different periodicity totalling 402 annual reports for clients
Associate Vice-President and Head, Procurement at Pramerica Life Insurance Ltd. (2015-08 – 2021-04)
National Head of Central Indirect Procurement, controlled the procurement operations (P2P) for all goods & services. Part of Executive Committee and led transformation to strategic procurement collaborative model. Achieved unprecedented increase in savings through vendor negotiations.
- National Head of Central Indirect Procurement, controlled the procurement operations (P2P) for all goods & services including vendor negotiations & selection, cost reduction & budget spends and set up governance procedures for all P&L functions including business units
- Achieved unprecedented increase in savings vis-à-vis FY 2015-16 through negotiations with vendors by - 170% in FY 2016-17, 145% in FY 2017-18, 117% in FY 2018-19, 39% in 2019-20 and 49% in 2020-21
- Part of the Executive Committee, led the transformation to a strategic procurement collaborative model in partnership with internal & external stakeholders
- Setup a foundation of formalised business processes amongst all internal stakeholders and vendors
- Administered multiple complex, cross-functional procurement projects involving resource optimisation, budgeting, risk mitigation and contingency planning
- Created reporting tools & documentation to communicate progress to senior management
- Complete ownership (as single window) for the procurement process to source, negotiate, evaluate and select vendors and further contract & coordinate the execution/delivery of projects till completion
- Managed 525 active vendors through a well-structured Vendor Management & Evaluation System (VM&ES)
- Led highly successful onsite implementation of 58 international & 28 domestic MICE & events involving multiple stakeholders
- Achieved huge savings and enhanced service delivery through creation of OEM liability for critical services and breaking of suppliers' cartels
- Collaborated with business functions for end-to-end procurement of IT (Hardware/Software/Services & FMS), MICE & Events with process & onsite execution, AMCs, printing services, marketing collaterals, hiring agencies
- Resolved payment issues with vendors & accounts payables and accelerated timely payments to vendors as per agreed terms
- Achieved organisation-wide control over budget spends in conformity with the Delegation of Authority
- Successfully controlled procurement operations, managed central stores depots / logistics nodes / warehouses, and created SOPs for all procurement/logistics procedures & functions
Additional Director, Procurement and Logistics at Indian Army (1989-06 – 2012-03)
Specialist in Defence Supply Chain and distribution with pan India operations experience. Established and operationalised military logistics headquarters, nodes and warehouses. Managed 3200 domestic & international suppliers/OEMs for 50+ thousand SKUs.
- Established and operationalised military logistics headquarters, nodes and warehouses and effectively integrated them under one umbrella controlling headquarters
- Specialist in Defence Supply Chain and distribution; experienced in pan India operations
- Collaborated with all stakeholders and achieved accelerated end-to-end central provisioning, procurement & inventory management of IT, vehicles & equipment, ancillaries, general stores, clothing and miscellaneous goods for the Indian Army
- Deputed as Deputy General Manager in Canteen Stores Dept. Govt. of India: Led cross-functional front-end engagements with more than 550 vendors, supplying 4170 SKUs of FMCG, General Stores, Food, Liquor (both IMFL & BIO) with an annual budget of INR 11,500 Cr. in 2012
- Managed 3200 domestic & international suppliers/OEMs/OESs for supplies to meet the inventory of 50+ thousand SKUs individually, and collectively 5+ lakhs SKUs
- Successfully controlled procurement operations, managed central stores depots / logistics nodes / warehouses, and created SOPs for all procurement/logistics procedures & functions
- Institutionalised policy frameworks & standardised critical logistical processes for distribution networks; developed SOPs to ensure operative control points and governance in business processes
