Deepak Raj
Master of Computer Application with specialization in Computer Science and Information Technology from Jain University, Bangalore, Karnataka
About
Detail-oriented and customer-focused professional with experience in data processing, AI-assisted document review, and quality analysis. Skilled in handling customer queries, maintaining accurate records, and delivering high-quality service within strict deadlines. Strong communication skills, problem-solving ability, and proficiency in MS Excel, MS Office, CRM tools, and data management. Flexible to work rotational shifts and committed to delivering excellent customer satisfaction.
Experience
Support Analyst Intern - MEE Platform - Remote
(2025-01 - 2026-01)
Tools Used: Excel, Python SQL, Power BI
- Reviewed and validated AI-generated outputs for accuracy and quality.
- Processed large volumes of customer and business documents.
- Maintained high accuracy while consistently meeting daily productivity targets.
- Collaborated with cross-functional teams to resolve process-related issues and improve workflow efficiency.
- Performed quality assurance checks and prepared reports using Microsoft Excel.
- Ensured compliance with company policies, standard operating procedures (SOPs), and quality standards.
- Identified recurring process errors and recommended improvements to enhance operational efficiency.
Education
Master of Computer Application - Computer Science and Information Technology - Jain University
