Deepak Sharma
Deputy Manager IT - Microsoft Dynamics Navision and LS Retail Specialist
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About
Eager to contribute highly applicable Business Management skills and ability to personalize service delivery to analyzing needs and translating them into executable strategies for your firm. My greatest strength is my ability to walk into a new environment and be functional immediately.
Experience
Deputy Manager IT - RJ Corp (Devyani International Ltd.) - Nepal, Nigeria & Thailand
(2024-02)
Implementation, functional and technical setup of LS retail and Navision systems across multiple international locations.
- Implementation /Functional & Technical setup of LS retail & Navision.
- Functional & Technical changes of LS retail & Navision.
- Troubleshooting the Technical & Functional issues of Navision & LS retail.
- Managing backup plans for SQL / Navision / Epos.
- Coordination with Navision & Ls retail partners for updates and solutions.
- Data Replication between different locations.
- Trouble shooting of LS RETAIL Data Director-3.02, and Microsoft Dynamics NAV.
- Solving Day to Day problems reported from site.
- Troubleshooting the problems of centre from Head Office via telephonic and remote access.
- Create New Database (New Stores) with all Setups.
- Single Point Contact for all queries related to Microsoft Dynamics NAV/ LS Retail.
- Responsible for Data Replication from POS to Store Server and HO Database.
- Month End activities.
- Co-ordination with Support partner for customizations.
- Customization / Creation of Reports as per Management requirement.
- Monitoring of JOBs scheduling in Navision
- Create New User on Navision and provide role as per requirement.
- Create SSRS (Sql Server Reporting Service) reports.
- Tested rest API using tool like Postman and validated API responses, status codes.
Senior Consultant IT - Marks & Spencer Reliance India Pvt. Ltd. - India
(2022-10 - 2024-02)
Implementation, functional and technical setup of LS retail and Navision systems. Managed multi-store operations with data replication and troubleshooting across retail locations.
- Implementation Functional & Technical setup of LS retail & Navision.
- Troubleshooting the Technical & Functional issues of Navision & LS retail.
- Managing backup plans for SQL / Navision / Epos
- Coordination with Navision & Ls retail partners for updates and solutions.
- Data Replication between different locations.
- Created new promotions and updated them across stores.
- Trouble shooting of LS RETAIL Data Director-3.02, and Microsoft Dynamics NAV.
- Solving Day to Day problems reported from site.
- Create New Database (New Stores) with all Setups.
- Single Point Contact for all queries related to Microsoft Dynamics NAV/ LS Retail.
- Responsible for Data Replication from POS to Store Server and HO Database.
- Co-ordination with Support partner for customizations.
- Customization / Creation of Reports as per Management requirement.
- Monitoring of JOBs scheduling in Navision
- Create New User on Navision and provide role as per requirement.
- Create SSRS (Sql Server Reporting Service) reports.
- Tested rest API using tool like Postman and validated API responses, status codes.
Asst. Manager IT - Travel News Service India Pvt Ltd. (WHSmith India) - India
(2015-08 - 2022-10)
Implementation and functional setup of LS retail and Navision for retail operations. Managed day-to-day support for store operations and custom reporting solutions.
- Implementation /Functional & Technical setup of LS retail & Navision.
- Troubleshooting the Technical & Functional issues of Navision & LS retail.
- Managing backup plans for SQL / Navision / Epos
- Coordination with Navision & Ls retail partners for updates and solutions.
- Data Replication between different locations.
- Trouble shooting of LS RETAIL Data Director-3.02, and Microsoft Dynamics NAV.
- Solving Day to Day problems reported from site.
- Create New Database (New Stores) with all Setups.
- Single Point Contact for all queries related to Microsoft Dynamics NAV/ LS Retail.
- Responsible for Data Replication from POS to Store Server and HO Database.
- Month End activities.
- Customization / Creation of Reports as per Management requirement.
- Monitoring of JOBs scheduling in Navision
- Create New User on Navision and provide role as per requirement.
- Creating custom reports using Brio (A Reporting Tool).
- Create SSRS (Sql Server Reporting Service) reports.
Executive IT - Lilliput Kidswear Ltd. - India
(2013-01 - 2015)
Implementation and functional setup of LS retail and Navision for one of India's leading kidswear brands with 250+ exclusive outlets. Managed database configuration, backup, restoration and multi-store support.
- Implementation /Functional setup of Ls retail & Navision.
- Trouble shooting of LS RETAIL & Data Director day to day problem at store end.
- Handling Day to day Support of over 250 stores
- Data Director Monitoring, Support to end users.
- Create New store setup.
- Responsible for database configuration, database backup, restoration
- Creating custom reports using Brio (A Reporting Tool)
- New Store setup With DD.
- Creation and Monitoring scheduler jobs.
- Installing SQL & Navision Server. Taking Backup & Restore.
- Create new promotion.
Education
B-Tech - ECE - MDU Rohtak
Class XII - M.M.Public School
Class X - M.M.Public School
