Deepak Sharma

Results-driven Export Merchandiser with 6+ years of experience in international merchandising, global accounts, product development, and supply chain operations for stainless steel housewares, Horeca equipment, and commercial kitchen products. Successfully overseeing annual business volumes of approximately USD 7 million while supporting leading North American and European customers including major retail, foodservice, and hospitality brands. Proven ability to manage supplier relationships, negotiate pricing, coordinate cross-functional teams, and ensure timely delivery while maintaining quality and compliance standards.

Combining strong commercial expertise with technical product knowledge, skilled in driving sourcing strategies, cost optimization, vendor development, inventory planning, and end-to-end order execution.

Export Merchandiser at Arjan Impex (2024-04 – Present)

• Manage key US customer accounts and end-to-end merchandising operations.
• Lead product development, sourcing, costing, sampling, production follow-up, and shipment execution.
• Coordinate with suppliers, quality teams, and logistics partners to ensure customer satisfaction.
• Handled customer inquiries, RFQs, and order management from quotation stage to final shipment.
• Conducted cost analysis and price negotiations to improve margins and maintain competitiveness.
• Coordinated shipment planning, export documentation, and logistics activities to ensure smooth dispatch of goods.
• Reviewed technical drawings, specifications, and product requirements with suppliers and customers.
• Managed multiple product categories and 200–250 SKUs simultaneously.
• Tracked order status, production progress, and shipment schedules through ERP and Excel-based reporting systems.
• Resolved customer complaints and implemented corrective actions in coordination with suppliers and internal teams.
• Prepared sales reports, costing sheets, order forecasts, and inventory reports for management review.
• Products – Chafers, GN/Steam Pans, Kitchen Sink, Commercial Sinks, Working Tables, Wall Shelves, Bain-Marie, Veg Insets, Grab-Bars, Waste-Bins and other Horeca Items.
• Buyer – Clark, Vollrath Foodservice, Pujadas, The Home Depot, Lowe's, Steelite, Allied Buying Corp, Restaurant Equippers, American Metal Craft, Etc.

Export Merchandiser at Allene Overseas (2020-01 – 2024-03)

• New Buyer Promotion Through Lead Generation, and Exhibition Data.
• Followed up on sampling, product development, approvals, and mass production activities.
• Handled customer communication regarding orders, delivery schedules, product updates, and complaint resolution.
• Order Execution- Packing Order, PFI, Production Sample Approval, Artwork – Dispatch.
• Prepare Quote Sheets.
• Releasing PO to Vendors – Cartons, Stickers.
• Buying Agency visits.
• Trade-Fair Sampling.
• Products – Barware, Kitchenware, Utility Furniture, Table tops
• Buyer – TJX, Art+Cook, Home Centre, Wine-Enthusiast, Leone Horeca, John Lewis, El-Corte Etc.
• Buying Agency – Li&Fung, Linear Ideas, Rukon Etc.

Grade 10 – Rishikul Vidyapeeth (2016 – 2016)

Senior Year – Rishikul Vidyapeeth (2018 – 2018)

Bachelor of Business Administration in Business Administration – DCRUST University (2018 – 2021)

Master of Business Administration in MBA – DCRUST University (2022 – 2024)