Deepak Singh

BBA student with 6 months of experience as a Sales and Customer Support Representative Associate at RupeeQ, supported by a summer internship with Agile Capital Services. Skilled in customer communication, sales support, customer query resolution, follow-ups, relationship management, reporting, and handling customer requirements. Strong interpersonal communication, adaptability, attention to detail, and time-management skills.

Seeking

Sales, Customer Support, Customer Service, Business Development, or Inside Sales roles.

Sales & Customer Support Representative Associate - RupeeQ

6 months of experience

• Handled customer interactions professionally and assisted customers with product, service, and account-related queries.
• Supported sales activities by understanding customer requirements, communicating relevant offerings, and following up with prospective and existing customers.
• Resolved customer concerns through active listening, clear communication, and timely follow-up while maintaining a positive customer experience.
• Maintained customer information and followed up on leads, requests, and pending issues to support business and service objectives.
• Coordinated with internal teams when required to ensure customer queries and service requests were addressed efficiently.
• Built customer relationships through professional communication, responsiveness, and consistent follow-up.

Summer Intern - Agile Capital Services

• Attended business meetings and gained practical exposure to professional business operations.
• Prepared basic reports and presentations based on assigned tasks and internship learning.
• Worked on an internship summary and presentation covering different financial sectors.

Bachelor of Business Administration - BBA - Shobhit Institute of Engineering and Technology / Shobhit University

Class 12th - Maharaja College, Bihar (2023-03)