Deepak Thakur

RCM professional with expertise in payment posting, audits, and team handling. Strong in communication, process improvement, and delivering accurate, timely results.

Sr. Process Associate - Knack Global - Mohali

(2018-12 - 2022-10)

• Accurate posting of insurance and payment posting from EOB/ERA and statement.
• Commercial carriers, Medicare, Medicaid, and Blue Shield remittance advices.

Subject Matter Expert - MHBS - Mohali

(2022-11 - 2023-10)

• Perform audit from 2021 - 2023 send the correct patient responsibility.
• Sending weekly statement to collect the payment from patient.

Assistant Team Leader - MHBS - Mohali

(2023-10 - 2025-05)

• Working on patient balances and collections(PR-100).
• Handling Physician clients, responsibilities are to post each and every items received through (Email, CC received under Faxes).
• Take morning session to provide the updates, allocation for team, resolves queries, take follow up and update reconciliation log by EOD.
• Share reconciliation log and issue tracker with supervisor by EOD.

Executive - Accounts Receivable - Credence Resources Management Pvt Ltd - Pune, Maharashtra

(2025-07)

• Payment posting and Reconciliation.
• Match EOBs, ERAs(835 files), and validation with allocations.
• Validation of payer code, adjustment and Patient responsibility.
• Investigate and resolve payment discrepancies.
• Currently working in insurance unapplied projects to reduce the incorrect unapplied amount.

10+2 - HP Board of Dharamshala (2011)

10th - HP Board of Dharamshala (2008)