Deepanjali Mathur

Results-driven Administration & Facilities professional with 21+ years of experience across corporate and multinational environments, specializing in workplace administration, facilities operations, vendor management, procurement, employee services, crisis management and office infrastructure. Currently working as a Facility Officer with AWP Assistance India Pvt. Ltd. (Allianz Partners), independently managing complete administration and facilities operations for the Noida office.

Also an Everbridge member/Dispatcher for India BU Crisis Management, supporting Non-IT incident reporting to the Global Office, emergency communication and incident documentation. Experienced in SAP Ariba for PR creation and vendor invoice processing, as well as Fire Mock Drill reporting, operational trackers and management reports.

Facility Officer - AWP Assistance India Pvt. Ltd. (Allianz Partners) - Noida

(2018-04)

• Manage complete administration and facilities operations for the Noida office, ensuring smooth, safe and efficient day-to-day workplace functioning.
• Oversee office infrastructure, maintenance, workplace services and coordination with building management and external service providers.
• Coordinate preventive and corrective maintenance for HVAC/air-conditioning, electrical systems, CCTV, UPS and other critical workplace equipment.
• Manage housekeeping, pantry, security, access control, pest control, office supplies and other facility services.
• Manage vendor relationships, service delivery, follow-ups, escalations and performance; coordinate corrective actions through closure.
• Handle procurement activities for regular and ad-hoc vendors and maintain billing, expense and vendor trackers.
• Use SAP Ariba for raising Purchase Requisitions (PRs) and supporting vendor invoice processing and payment coordination.
• Coordinate with vendors and internal stakeholders for Rate Cards, Agreements, approvals and supporting documentation required for PR and invoice processing.
• Act as an Everbridge member/Dispatcher for India BU Crisis Management, supporting crisis communication and incident coordination.
• Maintain and report Non-IT incident information to the Global Office on behalf of India BU, including accurate incident records, trackers and reports.
• Maintain Fire Mock Drill trackers, reports and supporting documentation; coordinate with relevant stakeholders for emergency preparedness activities.
• Support Emergency Response Team (ERT) coordination and related administrative activities, including incident communication and follow-up.
• Manage office inventory including stationery, pantry supplies, housekeeping materials and workplace consumables.
• Coordinate employee workplace requirements, office events, catering, logistics, travel, hotel accommodation and cab arrangements as required.

Sr. Front Office Executive - SARA International Pvt. Ltd.

(2013-04 - 2018-01)

• Managed front office and administrative operations, visitor management and meeting room requirements.
• Coordinated travel, hotel bookings, events, catering and logistics.
• Managed stationery, housekeeping and pantry procurement and inventory.
• Coordinated with vendors and service providers for routine office requirements.

Front Office Executive - Royal Haskoning DHV India Pvt. Ltd.

(2009-12 - 2013-03)

• Managed reception/front office operations, visitor and guest arrangements.
• Coordinated travel, hotel accommodation, cab bookings and meeting room requirements.
• Managed mailroom activities and supported office events, catering and logistics.

Executive – Facilities - Feedback Ventures Pvt. Ltd.

(2005-08 - 2009-11)

• Managed day-to-day facilities and administrative operations.
• Coordinated pantry services, guest arrangements, travel and mailroom operations.
• Supported general workplace and facilities requirements.

Bachelor of Arts - Delhi University (2003 - 2005)

Diploma - Tourism & Ticketing - International Polytechnic for Women