Regulatory Affairs/Medical Device
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From January 2024 to March 2026, I worked at Genpact in the field of Medical Device Regulatory Affairs, where I managed regulatory submissions and compliance processes to ensure adherence to international and local standards. My responsibilities included preparing and reviewing documentation for audits and inspections, coordinating with cross-functional teams to address regulatory queries, and supporting timely approvals of medical devices. I contributed to risk assessments and process improvements that enhanced regulatory efficiency, while also providing guidance on compliance requirements to internal stakeholders.
This role allowed me to strengthen my expertise in global regulatory frameworks and develop a strong foundation in medical device compliance management.
Process Associate - Genpact - Gurgaon
(2024-08 - 2026-03)
Results-driven professional with hands-on experience in managing global customer complaints and post-sales support for medical devices. Demonstrated expertise in complaint investigation, vigilance reporting, and regulatory compliance, with a proven track record of ensuring timely case resolution and enhancing customer satisfaction. Skilled in data surveillance operations, case assessment, and system integration, with strong ability to analyze failures, identify process gaps, and implement effective solutions.
Adept at working in cross-functional and multicultural environments, bringing strong communication, organizational, and problem-solving skills to deliver high-quality outcomes.
Bachelor's Degree - Hospitality Management - RIG Institute of Hospitality and Management (2012 - 2015)
10 and 12th DMC Documents Education - LAL Bhadhur shashtri senior secondary school (2008-04 - 2012-04)
