Scrum Master/Release Manager at BNP Paribas (2025-04 – Present)
BNP Paribas is a leading European bank with a strong international presence, offering a wide range of financial services to individuals, businesses, and institutions.
- Scrum Master/Agile Coach for 2 teams of over 8 people each
- Coached the team on Agile values and utilized the principles to make transparency it the team better
- Accomplished a successful establishment of a robust Scrum Process to follow
- Administered a successful release process with stringent quality checks for releases ready for PROD deployment
- Headed Scrum ceremonies and oversaw sprint health and process
- Regulated the influx of user stories and requirements according to the capacity to prevent spillovers and scope creep
- Support the Product Owner on prioritization of requirements and planning
- Assisted the Product Owners with prioritization of user stories for the backlog
- Led the GO/NO-GO meeting for Change requests presented for CAB Meeting
- Orchestrated requirements around the Agile Module in ServiceNOW as a Product Owner and designed use cases and user stories as a Business Analyst
Scrum Master at Accenture Solutions Pvt Ltd (2022-06 – 2025-03)
The client is an insurance client that migrated from Dynamics to Salesforce. Ranging from standard to custom objects, there are a number of sprints that requires constant detail to attention on the functional aspects.
- Proven ability to develop and implement creative solutions to complex problems
- Maintained successful timelines in having the user stories ready for UAT Testing and deployment
- Analyzed the requirements/user stories and developed test scenarios for UAT, Functional and Regression Testing
- Demonstrated functional demos and assisted with UAT Testing
- Developed strong organizational and communication skills through coursework and volunteer activities
- Mitigated risks and introduced scrum as a framework to the team for better delivery and operations
- Evaluated risks and proactively mitigated them to avoid roadblocks
- Encouraged a team of more than 10 to embrace ownership and decentralized thinking
- Demonstrated strong organizational and time management skills while managing multiple projects
- Conducted team-building activities to ensure better transparency in the team
Custom Engineering Analyst at Accenture Solutions Pvt Ltd (2019-01 – 2022-04)
The client is a bank client that focuses on Salesforce as a CRM tool to leverage their applications.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training
- Participated in Functional testing on the user stories and maintained Test Scenarios and Test cases document
- Participated in SIT for the sprint tested stories on different environments on out of the box scenarios and headed a team of 5 people
- JIRA and Azure DevOps tool for defects
- Created and maintained regression suites release wise
- Developed and maintained quality assurance procedure documentation
- Assisted the team's Scrum Master as an Associate with metrics on velocity and capacity calculation
Associate Software Engineer at Accenture Solutions Pvt Ltd (2016-01 – 2018-12)
Collaborated with teams to develop and implement product improvements to enhance performance.
- Collaborated with teams to develop and implement product improvements to enhance performance
- Managed the Service Now tool with regards to Incidents and Change Management tickets with over multiple successful changes
- Worked on Data Requests in Production
- Tested completed projects for functionality to nullify issues in Production
- Worked on Smoke testing, Regression testing and Sanity testing
- Collaborated with a total of 20 people on multiple applications to suggest enhancements for better user experience
