Deepika Saxena

AI-Augmented SAFe® Scrum Master and Agile Delivery Leader with 15+ years of IT experience, orchestrating 6 concurrent SAFe® teams (48+ professionals) across 5 PIs and 25 sprints at Globallogic. Recognized for transforming teams into self-organized, high-performing units — leveraging AI tools (ChatGPT, GitHub Copilot, Amazon Kiro CLI, Microsoft Copilot) to reduce ceremony overhead, cut defect density, and accelerate delivery cycles. Dual-certified SAFe® Scrum Master and AI-Empowered Product Owner, with a strong BA foundation — uniquely positioned to transition into AI-driven Product Ownership and Program Management.

Senior Scrum Master – AI-Augmented SAFe® Delivery - Globallogic India Pvt. Ltd.

(2022-10)

• Orchestrating SAFe® delivery across 6 cross-functional teams (48+ members) within a single ART — successfully executed 5 PIs comprising 25 sprints and IP sprints, maintaining consistent velocity and quality targets.
• Introduced Amazon Kiro CLI and GitHub Copilot into the delivery workflow, resulting in measurable reduction in defect density and faster sprint throughput through AI-assisted code generation and review.
• Leveraged ChatGPT and Microsoft Copilot to automate backlog drafting, Epic/Feature creation, and ceremony prep — significantly reducing meeting overhead and freeing team capacity for high-value delivery.
• Shaped CRM product requirements for Leave & Time-Off services by working directly with HR stakeholders — translating ambiguous business needs into structured Epics, Features, and User Stories aligned to product goals.
• Demonstrated Agile leadership by fostering a culture of continuous learning, mentoring teams on SAFe and Scrum practices, reducing constraints, and promoting decentralized decision-making.
• Guided teams in embracing SAFe and Scrum core values, principles, and Agile best practices to improve collaboration and delivery outcomes.
• Proactively identified, removed, and escalated impediments to ensure uninterrupted team progress toward sprint and program goals.
• Championed high-performance team culture with strong focus on built-in quality and continuous improvement.
• Facilitated key SAFe ceremonies including PI Planning, ART Sync, Inspect & Adapt sessions, System Demos, and Solution Demos.
• Led Scrum ceremonies such as Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Collaborated closely with stakeholders, product management, and cross-functional teams to resolve dependencies and delivery challenges.
• Prepared and presented weekly status reports, ART sync presentations, and project dashboards for leadership and stakeholder visibility.

Scrum Master and Business Analyst - Accion Technologies Pvt. Ltd.

(2016-02 - 2022-10)

• Led requirements shaping for Tier1 — an OCR-to-Oracle E-Business Suite integration platform for Purchase Orders and Invoices — working directly with client finance and operations teams to define data capture rules, validation logic, and exception handling workflows.
• Acted as a key liaison between business stakeholders, product owners, and development teams to elicit, analyze, validate, and communicate business and system requirements effectively.
• Led requirement gathering workshops, stakeholder discussions, and solution analysis to identify business needs and recommend optimal implementation strategies.
• Collaborated with cross-functional teams to translate business requirements into actionable user stories, ensuring alignment between business objectives and technical solutions.
• Managed end-to-end project planning, execution, and monitoring using Agile Scrum methodologies to ensure timely and high-quality delivery.
• Worked closely with stakeholders to evaluate solution value, prioritize deliverables, and drive continuous business improvement initiatives.
• Adopted adaptive Agile practices to maximize project value delivery while ensuring transparency through consistent status reporting at multiple organizational levels.
• Facilitated Agile ceremonies including Sprint Planning, Backlog Grooming, Daily Stand-ups, Sprint Reviews, Retrospectives, and Demo sessions to promote team collaboration and continuous improvement.
• Coordinated quality analysis activities across the solution development lifecycle, including test plan reviews, test case validation, and defect tracking.
• Managed and prioritized product backlog and in-progress work items to maintain accurate project visibility and ensure alignment with evolving business priorities.
• Proactively identified risks, dependencies, and impediments, collaborating with stakeholders and teams to drive timely resolution and maintain delivery momentum.

QA Lead | Project: Harvard Business Publishing - QA Infotech Pvt Ltd - Noida

(2011-06 - 2015-10)

• Software test planning and execution, primarily functioning in an integration test capacity.
• Responsibilities include test plans, test cases, test execution, test reports, opening and verifying work requests/bug reports, and helping recreate customer issues.
• Work closely with other testers and developers to improve automated framework with bug fixes and feature requests.
• Working in a complete agile environment, with the entire software development process being QA driven.
• Estimate the test effort and team size and create test schedule (tasks, dependencies and assigned team members).
• Provide knowledge transfer to new members of team, assign task, review status, and resolve queries faced by them.
• Review the test automation created by the Software Automation Engineers and gets them to address the review comments. Schedule and execute the test automation on the project by the help of automation engineers.
• Have communication with the Client Project managers and Developer in daily Scrum Calls for Sprint Planning and responsible for all QA activities performed during releases to provide SIGN OFF and create TER for them.

MBA - Total Quality Management - BITS Pilani (2014 - 2016)

BTech - Computer Science - Rajasthan Technical University (2007 - 2011)