Deepraj Upadhyay

Entry-level QA Engineer with strong foundation in SDLC, STLC, and manual testing. Skilled in test case design, bug reporting, and exploring automation tools like Selenium and Jira. Seeking to contribute to a dynamic software team by ensuring product quality and reliability.

Associate Trainee – IT Support & Operations at Endo Par Formulation (2025-07 – 2025-12)

• Tracked and resolved tickets via ServiceNow, ensuring timely issue resolution.
• Supported system setup and configuration, validating installations and documenting issues.
• Collaborated with teams to troubleshoot hardware/software problems.
• Coordinated with vendors and internal teams, ensuring accuracy in workflows and reporting.

Bachelor of Computer Application in Computer Application – Medicaps University (2022 – 2025)

Higher Secondary (12th Grade) – Swaraj Bal Niketan H.S School (2021 – 2022)