Assistant Manager (Banking Operations, AML, STR, CDD, EDD) - The Janakalyan Sahakari bank ltd - Mumbai
(2023-07)
Managing daily operations which includes Transaction monitoring and investigation of suspicious activity, AML compliance, and team supervision.
- Managing daily operations which includes Transaction monitoring and investigation of suspicious activity.
- Investigate unusual account behavior
- Review analyse of alerts in accordance with AML systems SOPs and turnaround times (TAT).
- Identify and report suspicious activities and transactions to concern branches.
- Ensure KYC/AML compliance for customer on boarding and ongoing monitoring.
- Prepare detail investigation report and documentation and file suspicious activity report (SARs) if required.
- Supervise and guide team members and conduct training sessions to achieve high performance.
- Oversee daily branch banking operations and department work flow, accuracy in financial transaction. (RTGS/NEFT/INWARD OUTWARD CTS).
- Ensure all daily reconciliations are validated adhering to regulatory guidelines and internal controls (AML, KYC).
- Supervise teller and cashier, assistant training of new staff.
- Resolve complex escalated customer queries including death claim settlement-channel complaints solving and De-escalate issues to maintain high service levels.
- Handling administrative management by opening / closing of branch, manage cash controls, and ensure security procedures.
- Responsible for overseeing accurate and timely processing of cheque clearing transactions (INWARD/OUTWARD/RETURNS).
- Responsible for National Automated Clearing House (NACH) destination mandates and transaction processing.
- Perform strict document verification including KYC checks and signature verification for instruments
- Execute and monitor CTS clearing operations within define TAT.
- Ensure all check clearing transactions are processed in strict adherence to RBI guidelines and internal bank policies.
- Ensuring that the electronic data matches the physical records, and managing the reconciliation of the "Linking file" (linking cheque images with ledger entries) on a daily basis.
- Identifying, assessing, and mitigating operational gaps that could lead to fraud or lapses. This involves ensuring strict adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) standards.
- Managing the electronic submission of unpaid or dishonored cheques to the clearing house in the return session.
Clerk - Udyam Vikas Sahakari Bank Ltd - Pune
(2017-06 - 2023-07)
Responsible for customer accounts, financial transactions, and clerical functions in cooperative banking sector.
- Being responsible for the accounts of the customer by verifying and signing pertinent documents, countersigning and clearing cheques and drafts.
- Talking to customers to resolve their doubts and queries and giving them the right guidance.
- Handle customers and their financial transactions through bank clerical functions.
- Serve as primary point of contact to bank customers.
- Answer and respond to bank customers' inquiries on financial transactions.
- Process and accept deposits and loan payments from bank customers.
- Make payments to bank customers after checking and validating customer's signatures on cheques.
- Check the availability of funds before making payments to customers.
- Prepare and record all deposits and payments into the bank's computer systems.
- Educate customers on bank products and guide them in using several banking services.
- Assist administrative department in their tasks.
- Delivery of cheque books subject to authorization by competent authority.
- Delivery of Pass books after new Account Opening.
- Delivery of A/C statement on demand.
- Prepare print and issue remittance instruments i.e. Demand Draft / Pay Order.
- Perform physical verification of cash at the end of the day and reconcile with banking records.
- To briefly explain the features of Bank's various products and services to customers, to reply their queries and to refer interested customers to appropriate specialized personnel etc.
- Responsibility of NEFT/RTGS transaction on daily basis.
- Managing the deposit/withdrawal counters i.e. play the part of a Single Window Operator.
- Responsibility of work which involves financial instruments like cheques (Inward Clearing), challans and vouchers.
- Responsibility of bill payments of branch such as MSEB/BSNL/SECURITY BILL and other bills received under GST in banking software.
- Working on documentation and back-office work like ledger maintenance, balance tallying, data entry and more.
- Open vault cash in morning; perform functions of Cash deposit (Counting / verifying / Clubbing / Sorting) and Cash Withdrawals.
- Tally cash at regular intervals as per system and at end of the day checking the cash be tallied with vault cash.
- Maintain an extensive report on daily, weekly, and monthly transactions which involves Meeting Register, Cash retention report (excess and short of cash) of every month, Maintenance of Cash Inward and Outward book, Maintenance Nominal membership register, Maintenance of Bank Reconciliation Statement.
