ZONAL MANAGER (NORTH INDIA) at BIRL OPEN MINDS INTERNATIONAL SCHOOL (2025-12 – Present)
- Process Optimization: Streamline operational workflows to improve efficiency and reduce costs
- Implement best practices and lean management techniques
- Supervise and support operational teams across departments
- Ensure cross-functional collaboration between departments like logistics, procurement, and customer service
- Define KPIs and operational metrics; monitor daily, weekly, and monthly performance
- Use data to drive decisions and resolve bottlenecks
- Ensure operations comply with internal policies, industry standards, and legal requirements
- Develop and implement effective sales strategies in line with company goals
- Set monthly/quarterly sales targets and create action plans to achieve them
- Identify new business opportunities and emerging markets
- Build relationships with key clients, stakeholders, and partners
- Lead and motivate the sales team to meet or exceed targets
- Conduct performance reviews, training, and mentoring
- Analyse market trends, competitor activities, and customer needs
- Adjust strategies based on real-time feedback and market conditions
- Oversee CRM systems to track leads, opportunities, and client communications
- Maintain an accurate and healthy sales pipeline
ASSITANT GANARAL MANAGER at SRI CHAITANYA TECHNO SCHOOL (GHAZIABAD) (2021-01 – 2024-09)
- Manage leadership staff and department academic administrators/principals and develop effective staff members through an on-going evaluation process and professional development
- Support HOS in effective and efficient budget management
- Collaborate with Student Services teams, including Operations and Family Academic Support Team (FAST), to improve systems and processes that serve the school
- Collaborate with K12 School Services teams to ensure school programs are in alignment with authorizing agency requirements
- Create and foster a positive school culture by involving school staff, community leaders, students and parents
- Manage all main office functions and daily school operations
- Collaborate with the School Office Assistant to ensure a clean and safe school environment, including managing beautification projects
- Negotiating and completing the purchase of office supplies, office equipment, for the school support staff in accordance with purchasing policies and budgetary restrictions
- Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals
- Gathering, investigating, and summarizing market data and trends to draft reports
- Implementing new sales plans and advertising
- Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives
- Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks
Assistant General Manager at VEALS RAVINDRA BHARTH GLOBAL SCHOOL (GURUGRAM) (2019-09 – 2021)
- Making strategy to complete admission target. As we are working in Gurgaon area find out the ATL & BTL activity to get admissions as per the given targets
- Making budgets for marketing and academic's staff
- Recruitment of team for marketing and admiration work. Recruitment for marketing and admin part is done by AGM (Assist. General Manager) Academics Recruitment done by DEAN & PRINCIPAL
- Taking care of outdoor media indoor media & print media. Contact with several media houses to complete outdoor & indoor media for awareness & visibility for brand
- Taking care of entire building & transport department. Building maintenance and machine AMC is taking care by AGM. 20 fleet of buses maintenance & service
- Taking care of vendor management system
- Taking care of social media & reviews
- Generating revenue for management
- Directly reporting to DGM & Chairman
Assistant General Manager at NARYANA E TECHNO SCHOOLS (GURUGRAM) (2016-04 – 2019-09)
Looking after business development and Admin part of the company. Handling a team of Counselor/Tele Callers/Marketing Executives for NARYANA E TECHNO SCHOOLS. Explored untapped segments and generated revenues through corporate sale
- Sales Target: Assigning and allocating individual sales target to each sales people and assist them in complicated cases while supporting for micro level strategies to successfully convert deals
- Team Management: Providing guidelines, reviewing activities for effective and inspirational leadership to a team of sales people. Monitoring the performance of sales people through regular meetings, MIS report follow-ups and periodical group interaction
- Recruitment: Handle recruitment, mentor, direct and lead a team of sales people to generate business
- Performance Management: Regularly identifying performing sales people with potential for promotion/ greater responsibilities. Designing and implementing activity tracking system for the Counselor Handling performance management and reward of sales people
MANAGER SALES- EDUCATION at SADHNA MEDIA PVT LTD. (2010-09 – 2016-03)
Looking after business development and Admin part of the company. Explored untapped segments and generated revenues through corporate sale. Handling a team of Counselor for Sadhna Academy.
- Business Development: Explore and monitor market trends and moods to identify fresh business opportunities and developing new as well as existent markets for higher levels of sales and revenues. This also includes ensuring high level of customer satisfaction
- Sales Target: Assigning and allocating individual sales target to each sales people and assist them in complicated cases while supporting for micro level strategies to successfully convert deals
- Team Management: Providing guidelines, reviewing activities for effective and inspirational leadership to a team of sales people. Monitoring the performance of sales people through regular meetings, MIS report follow-ups and periodical group interaction
- Recruitment: Handle recruitment, mentor, direct and lead a team of sales people to generate business
- Performance Management: Regularly identifying performing sales people with potential for promotion/ greater responsibilities. Designing and implementing activity tracking system for the Counselor Handling performance management and reward of sales people
