Dhanush L

Results-driven Banking & Financial Operations Professional with 3+ years of experience in credit verification, loan processing, gold appraisal, and branch operations. Proven ability to handle high-volume financial transactions, ensure compliance, and improve operational efficiency. Strong expertise in NBFC operations, customer handling, and risk assessment.

Credit Verification Officer - IndusInd Marketing & Financial Services Pvt Ltd

(2025-03 - 2026-03)

• Verified 150+ loan files per month ensuring accuracy and compliance
• Conducted CIBIL checks, KYC verification, and risk assessment
• Coordinated with field investigators and credit teams
• Prepared TVR reports and ensured timely disbursal within TAT
• Managed NACH/E-NACH activation and loan documentation
• Monitored NPA cases and coordinated recovery follow-ups

JRE / Assistant Manager – Operations - Muthoot Finance Ltd

(2021-07 - 2024-11)

• Managed daily branch operations including gold loan processing and customer servicing
• Handled ₹50L+ monthly loan transactions and cash operations
• Conducted gold appraisal and ensured accurate valuation & compliance
• Supervised team operations and supported branch-level decision making
• Prepared monthly MIS reports and financial summaries
• Ensured 100% compliance with audit and internal policies

Data Entry Operator - Vital Records

(2021-01 - 2021-05)

• Performed high-volume data entry and document verification
• Supported project coordination and record management

Bachelor of Business Administration - BBA - Government First Grade College, Mysuru

PUC - Commerce (ECBA) - Abhishek Circle PU College