Dhanyashree Bm

Enthusiastic Cloud Engineer with 3 years of experience working with AWS and Azure services. Intend to build career in Cloud Computing Platform. Looking forward to bringing problem-solving skills and cloud transition expertise to a dynamic team. Committed to formulating innovative solutions that enhance efficiency and support organizational goals

Hennessey ) by supporting, investigating, and addressing system issue to enhance usability and improve functionality of Windows and Linux Servers.

• Hands-on experience in virtual machines, Azure storage, Azure Subscriptions, policies • Hands-on experience in EC2, VPC, S3, IAM, Cloud Watch, Cloud Front.
• Created and configured Windows and Linux virtual machines (VMs).
• Attached new disks to VMs to optimize storage and performance.
• Managed incident response, patch management, and system monitoring to analyze, resolve, and prioritize issues effectively.
• Led migration activities and proposed effective workarounds to ensure continuous business operations, minimizing downtime, conducted thorough root cause analysis (RCA) to identify and resolve underlying issues effectively.
• Documented procedures and business processes, sharing relevant information with appropriate stakeholders to ensure alignment and clarity. Delivered exceptional client support by effectively communicating technical solutions and promptly addressing client inquiries.
• Received “Employee of the Quarter” Award for Best Performance.

Information Science Engineering from East West Institute of Technology with overall aggerate of 8 cgpa