Dharani

Doctor of Pharmacy graduate with over 3 years of experience in healthcare operations and 9 months of academic training in Clinical Data Management. Hands-on exposure to protocol review, CRF/eCRF design, Castor EDC, data validation, query management, data cleaning and clinical trial documentation through structured training and an academic project. Knowledgeable in ICH-GCP, CDISC fundamentals, Clinical Research and Pharmacovigilance.

Senior Executive - Healthcare Operations at Flatworld Solutions (2023-07 – Present)

• Review, validate, and process 100+ patient medical records, physician orders, laboratory results, imaging reports, and supporting clinical documentation while ensuring data accuracy, completeness, and HIPAA compliance.
• Process insurance requests for medical records and Durable Medical Equipment (DME), review documentation against payer requirements, prepare invoices, and maintain accurate documentation throughout the workflow.
• Extract, organize, update, and upload patient records and clinical documents into EHR/EMR systems, ensuring data integrity, standardized documentation, and timely record maintenance.
• Coordinate with healthcare providers, patients, insurance companies, and internal teams through phone, fax, and electronic communication to obtain, verify, and manage clinical documentation and medical records.
• Perform documentation quality checks, identify incomplete or inconsistent information, and support timely resolution to maintain accurate healthcare records and efficient operational workflows.

Doctor of Pharmacy in Pharmacy – Krishna Teja Pharmacy College (2017 – 2023)