Dharmajyoti Chakma

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Customer Representative Officer - Hinduja Global Solution Private Ltd - Bangalore, India (2020-01 - 2021-12) I worked as a tele-customer representative at HGS company in Bangalore, India to solve the customers problems and inquiries. In that role I used to booked a doctors appointment base on the slot availability on the particular day and time for the patients.

Senior Store

Associate - Landmark Group Dubai, UAE - Dubai, UAE (2022-01 - 2026-12) - Greeted Customers and made them feel welcome.

• Delivered outstanding Customer Service, addressing inquiries and ensuring a positive shopping experience.
• Consistently achieved and surpassed monthly sales goal through product recommendations and upselling.
• Assisted with inventory control, restocking, and maintaining an organized sales floor, supported promotional campaigns by providing customers with products information and special offers.
• Maintain the shop floor and standard for customers.
• Resolved the customers complaints efficiently enhancing store reputation and customer loyalty.
• Trained new hires on company procedures and best practices to ensure a smooth onboarding process.

B.Sc - Biotechnology - Dr. Babasaheb Ambedkar Marathwada University, Aurangabad (2019)