Head Cashier Manager
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Highly skilled Head Cashier Manager with expertise in cash flow management, admission supervision, and exam department operations. Proficient in cash audit, financial reporting, and adept in handling government portals. Accomplished in improving call quality as a Phone Banking Officer through effective training and regulatory compliance. Recognized for outstanding customer service, team management, and cross-selling abilities.
Merchandiser with proficiency in fabric sourcing, production follow-up, and vendor management. Skilled in Photoshop, Excel, and Coral Draw. Acknowledged for excellence in inbound calls, personal banking, and fashion merchandising. Eager to leverage 5+ years of experience in a dynamic organization.
Head Cashier Manager - AL-HAFEEZ COLLEGE ARRAH
(2023-06)
Working As Cashier & Account Head of Admission & Exam Department, Documents Verification, Payment Verification on College Portal, Cash Audit Done, Session Close Report Of Income & Expenditure Of Particular Session, Question Making, Marks Foils Update on University Portal, Handle various Government Portal Related to Education Department.
Phone Banking Officer - ICICI Bank
(2017-09 - 2019-02)
Listened to calls either recorded live or side-by-side while communicating feedback. Encouraged good practices and discouraged bad ones. Identified calls failing to meet predefined standards and identified the problem. Implemented agent training and coaching initiatives. Understood the priority of the organization and evaluated call behaviors for regulatory compliance cross-selling and adherence to policy. Provided customer feedback.
Assistant Merchandiser - Apsara Silks
(2016-12 - 2017-07)
According To Buyer Tech Pack Sample Development. Fabric Sourcing, fabric Consumption, Embroidery Sample Development, Digital Printing, Production Follow-up, Shipment Arrangement, Vendor Follow-up.
Assistant Merchandiser - The Raj Lakshmi Cotton Mills Pvt. Ltd.
(2015-09 - 2016-11)
Worked As Assistant merchandiser in Women's, Men's, kid's Wear Knits Readymade Garment.
Polo T-shirt, Jersey T-shirt, Full Sleeves T-shirt, Hoodie, Joggers Pants, Kimono, Kids Garments, Womens, Mens inner wear Garments.
Bags, Duffel Bag, Sling Bag, Tote Bag, Pouch's, Airbags.
Sourcing - Single Jersey, Rib Fabric, Single Jersey Printed Fabric, 2x2 rib, Interlock fabric, Solid Pique, Stripe Pique, Lycra Jersey, Fleece Fabric. Print- Cracking inks, Discharge inks, Foil, Four-colour process, Water-Based inks.
Production Follow And Accessories Vendor
Follow-up, Trims Card Making, Checking Follow-up, Shipment Arrangement.
B.Des. - Footwear Design and Development - Footwear Design and Development Institute (FDDI), Kolkata (2015)
XIIth - English (2011)
Xth - Hindi (2009)
