Dhiman Nag

I am a highly motivated hospitality professional, eager to learn and embrace new experiences. With a positive attitude, adaptability, and strong dedication, I aim to contribute effectively while continuously growing my skills in the industry.

Intern - Industrial Exposure Training — Food & Beverage at The Leela Bhartiya City Bengaluru (2024-06 – 2024-09)

• Assisted in delivering personalized in-room dining service, ensuring timely and accurate order execution.
• Received appreciation from supervisors for professionalism, punctuality, and guest interaction during In Room Dining (IRD) service.

Intern - Industrial Exposure Training — Front Office at The Leela Bhartiya City Bengaluru (2024-06 – 2024-09)

• Handled guest check-ins, reservations, C forms and inquiries using Opera PMS.
• Assisted in managing guest complaints and requests, maintaining high service standards.

Intern - Industrial Exposure Training — Food Production at The Leela Bhartiya City Bengaluru (2024-06 – 2024-09)

• Assisted in large-scale food preparation for banquet events, ensuring efficiency during high-volume operations.
• Assisted in large-scale food preparation and buffet setup for banquets, including weddings and corporate events with high guest volumes, and independently handled live counters to ensure timely and quality service.

Intern - Industrial Exposure Training — Housekeeping at The Leela Bhartiya City Bengaluru (2024-06 – 2024-09)

• Supported daily housekeeping operations, including room checks and service requests.
• Ensured adherence to cleanliness and presentation standards for guest satisfaction.
• Acknowledged for diligence and attention to detail during room upkeep.

Intern – On Job Training (OJT) at Indismart Hotel

• Food & Beverage
• Front office
• Food Production
• Housekeeping

Department Head at Kiosk (2024-02 – 2024-02)

• I was responsible for leading my department ( Kolkata Street Food) at the kiosk.
• Improved sales by initiating structured order-taking across multiple sectors.

Hospitality Assistant at Young Chef Olympiad (2026-02 – 2026-02)

• Acted as Hospitality Assistant for renowned judge Chef Andrew McKenzie during the Young Chef Olympiad, managing scheduling, guest coordination, and on-ground logistics to facilitate smooth event operations.

Food & Beverage division — Buffet Area at Young Chef Olympiad (2025-01 – 2025-01)

• Led and managed the buffet area under the Food & Beverage division, demonstrating strong leadership and team coordination skills.

Event Decorations at Young Chef Olympiad (2024-01 – 2024-01)

• Handled the decorations of the event at the NICCO PARK venue.

Bachelor of Science (Hons) in International Hospitality Management – International Institute of Hotel Management (2023-06 – 2026)

Advanced Programme in International Hospitality Administration – International Institute of Hotel Management (2023-06 – 2026)

Bachelor of Arts in Tourism Studies – Indira Gandhi National Open University

WBCHSE Class 12 – G.B.

Memorial

Institution (2022-07)