Telesales Executive at Foodhub (2024-03 – 2024-08)
- Developed a sales pitch that effectively communicated the benefits of the product and resulted in an increase in conversions.
- Utilized CRM software to track customer interactions and sales activities.
- Generated new leads through cold calling and email campaigns, resulting in a 10% increase in qualified leads.
- Developed a comprehensive understanding of competitors and their products, allowing for successful sales strategies.
- Built relationships with customers to ensure customer satisfaction and loyalty.
Credentialing Executive at Qway Technologies Pvt Ltd (2023-02 – 2024-03)
- Complete the required number of credentialing files each day.
- Maintain provider database and ensure the timely and accurate submission of data and reporting for provider correspondence and other appropriate usage.
- Manages the collection of data related to provider credentialing and re-credentialing and contracting for the provider and the facility.
- Reached out payers through call and email to collect the providers current status.
Appraisal Coordinator at Consolidated Analytics (2021-06 – 2023-02)
- Manage and prioritize the caseload of appraisal orders.
- Order appraisal by identifying and assigning a qualified local appraiser with established time-frames.
- Create and maintain reports to track appraisal assignment from order date through final completion.
- Maintain communication with appraisers and lenders through AMC.
- Replying to customer email, maintaining calendars, scheduling client appointments, willingness to take direction and be proactive in seeking additional duties and responsibilities.
Telecaller at Vcare – Eazywaay (2019-08 – 2020-01)
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner to build trust and sustain the customer.
- Initiating sales with potential customers over the phone.
- Gathering and documenting client information, payment ways, purchases and feedback.
- Build deep product knowledge and acquired confidence to achieve excess sales target and performance.
Process Executive at Cognizant (2015-12 – 2016-09)
- Collect and maintain physician documents.
- Maintain and update physician certificates and current credentialing status.
- Collects credentialing information: verify credentials are valid.
- Attention to detail and maintain strict standards of confidentiality.
- Contacting physician or physician assistant or federal government officials for the required information through call, email or fax based on the rules and regulations set by the state or federal government.
