Insurance Manager - Avitis Hospital, Nemmara, Palakkad - Nemmara, Palakkad
(2024-03 - 2026-03)
- Handling KASP/MEDISEP/ESI/ECHS & TPA (Pvt Insurance)
- Doing Tie-ups with CGPA, ONGC & Corporate companies
- Develop and implement strategies to increase the company's marketshare
- Support Marketing team in medical camps by explaining about the insurance facilities avail in the hospital
- Manage the day-to-day operations of the insurance department
- Monitor and analyse the performance of the insurance department
- Ensure compliance with applicable laws and regulations
- Negotiate and manage contracts with insurance providers
- Develop and maintain relationships with insurance providers
- Provide guidance and support to the team
- Monitor and analyse industry trends and developments
- Liaises with insurance companies regarding eligibility, payments, reconciliation, and other requirements
- Organize training session for concerned employees to develop their understanding of insurance policies and condition
- Reviews insurance claims to ensure accuracy as per agreement, prior to dispatch to respective insurance companies
- Proactively reports critical issues to Management and submits monthly aging and other reports to line manager and Accounts
- Monitors insurance discounts and rejections and prepares & submits periodic reports to the Sr.Management for review
- Ensures that the insurance schemes are up to date on the system
- Conducts weekly departmental meetings with staff for updates and to educate them on new work methods
- Attending and organizing the insurance presentation internally and externally
- Provide the necessary guidance and on-job coaching and in-service training for the staff
Insurance Manager - Almas Hospital, Kottakkal - Kottakkal
(2022-12 - 2024-03)
- Handling KASP/MEDISEP/ESI/ECHS/CGHS & TPA (Pvt. Insurance)
- Develop and implement strategies to increase the company's market share
- Support Marketing team in medical camps by explaining about the insurance facilities avail in the hospital
- Manage the day-to-day operations of the insurance department
- Monitor and analyze the performance of the insurance department
- Ensure compliance with applicable laws and regulations
- Negotiate and manage contracts with insurance providers
- Develop and maintain relationships with insurance providers
- Provide guidance and support to the team
- Monitor and analyze industry trends and developments
- Liaises with insurance companies regarding eligibility, payments, reconciliation and other requirements
- Organize training session for concerned employees to develop their understanding of insurance policies and condition
- Reviews insurance claims to ensure accuracy as per agreement, prior to dispatch to respective insurance companies
- Proactively reports critical issues to Management and submits monthly aging and other reports to line manager and Accounts
- Monitors insurance discounts and rejections and prepares & submits periodic reports to the Sr.Management for review
- Ensures that the insurance schemes are up to date on the system
- Conducts weekly departmental meetings with staff for updates and to educate them on new work methods
- Attending and organizing the insurance presentation internally and externally
- Provide the necessary guidance and on-job coaching and in-service training for the staff
Area Head - MaxLife Insurance - North Kerala
(2019-07 - 2021-11)
Heading the Bancassurance Distribution for Axis Bank relationship (Liability Sales) in North Kerala region.
- To coordinate with the business associates starting from lead generation, follow up to conversion of business
- Ensuring customer satisfaction by selling in true spirit, abiding IRDA Rules
- Ensure timely reporting of Sales MIS, market feedback / concerns to the Cluster Head
- Ensure complaint resolution if any by keeping expectation management and lag time as priorities
- Handling a team of 32 Relationship Associates
- Planned and Executed Promotional activities along with channel for Lead Generation activities
- Strategized and Executed LI Objectives among Mapped Branches for Business Deliverables
- Ensured highest number of Qualifiers from Channel Partner for LI Objectives
- Ensured timely promotion and incentive Qualifiers from the team
- Achieved business objectives YOY basis
- Ensure Lowest attrition from the Team
Deputy Manager - Manappuram Asset Finance Ltd. - Palakkad
(2017-04 - 2018-10)
Responsible to lead a team of, TL & ROs and ensure creating a high-quality portfolio, monitoring. cash management, ensuring on-time collections, managing, and monitoring branch, maintaining. productivity/profitability, ensuring low risk, ensure customer satisfaction. Responsible for overall profitability of the Region – Palakkad
- Regional Topper in Overall Business Target Achievement
Regional Manager – TN 2&TN 3/Kerala - MAS Financial Services Ltd - Coimbatore, Tirupur, Erode, Salem, Pollachi, Udumelpet, Ooty, Palakkad, Thrissur
(2015-10 - 2016-12)
Responsible to lead a team of ASMs, TL & ROs and ensure creating a profitable portfolio, monitoring cash management, ensuring on-time collections, managing and monitoring branch, maintaining productivity/profitability, ensuring low risk, ensure customer satisfaction. Responsible for overall profitability of the Regions Tamil Nadu & Kerala.
- Assist HR Department with performance evaluation by making salary recommendations and administrative discipline
- Reports to Vice President for timely Sales and Marketing Strategies
Branch Manager - Muthoot Vehicles & Asset finance Ltd - Vadakkencherry, Palakkad
(2009-05 - 2015-09)
- Manage the portfolio for Gold Loan/financial business/Vehicle Finance of the branch
- Handling all the branch level activities for ensuring business growth
- Systematic planning for smooth functioning of the branch
- Coaching, mentoring and training employees and providing them with timely feedback on their performance
- Maintaining quality of the business by tracking & controlling the team
- Preparing reports related to branch functioning and its performance
- Guiding and motivating subordinates in achieving their goals
- Maintaining, productivity/profitability
- Ensuring low risk customer portfolio
- Responsible for overall profitability of the branch
Channel Manager - Sales Officer - ICICI Lombard GIC Ltd - Palakkad & Chennai
(2001-06 - 2008-04)
- Handling Palakkad & Chennai, Sales, Handling agency vertical & DST team, sales dealers, Insurance Brokers & Agents
- Ensure proper training of product knowledge to the sub-ordinates & intermediaries
- To make regular visits in order to maintain relationships with the Vehicle dealers, Insurance brokers & Agents
- Coordinating with HO for timely issuance of payouts to our business providers
