Dimuth Kaushalya

A self-starter who is capable of leading with example, through high personal standards, knowledge and expertise. Possessing great interpersonal skills, decision making and business development skills. A polite and friendly personality. Ability to relate comfortably with people at all levels. An excellent team player with the capacity to cope with several deadlines and targets. *Adapt at multi-tasking and leading towards goals.

Working for organization that runs may different banking processes relating to the US/Europe/Middle East and The Asia Pacific, I joined HSBC Invoice Finance UK team as a Customer Service Executive. I was appointed as an Auditor in the department to handle the quality sampling work. I was again appointed and as the Process Specialist of the department to look after all process related training due to my thorough knowledge of all aspects of the process. , I have been recognized and awarded as the best performer on numerous occasions.

And I stepped up in my carrier as a Banker and joined HSBC International Trade Finance Colombo in Aug 2011.

As for my experience as a Cabin Crew, I gained vast experience about the aviation industry, safety, security and hospitality. Also dealing with high profile customers in a demanding environment, problem solving and handling and resolving customer complaints effectively to deliver a high level of customer satisfaction and experience. Other than travelling the world, I also had the opportunity to explore many different cultures and meet people from many different walks of life from different parts of the world.

And the path of being a Cabin Crew was truly a wonderful experience in my life.

The most relevent education that I received was my diploma in computer science which aided me grately when it comes to seeking ang and gathering knowledge.