Dinesh Dahiya

Project & Operations Manager with 2+ years of experience in end-to-end client delivery, corporate stakeholder management, and cross-functional team leadership. Managed 150+ high-stakes corporate technology deployments, optimized resource allocation, and coordinated multi-tier vendor networks. Experienced in using Power BI, basic SQL, and advanced Excel for project-health reporting, KPI tracking, and business process improvement.

Recognized with high-performance accolades for consistently executing projects within strict budget controls and delivery timelines.

Project Manager at Dreamcast (2024-08 – 2025-12)

• Project Lifecycle Delivery: Spearheaded the end-to-end execution and operational delivery of 150+ high-stakes corporate technology integration and software deployment projects across pan-India markets.
• Financial & Resource Stewardship: Managed complex project budgets, optimized enterprise vendor procurement workflows, and allocated cross-functional technical teams to maximize project cost-efficiency.
• Stakeholder Management: Acted as the primary client-facing partner and consultant for enterprise accounts throughout the complete deployment lifecycle, ensuring strong professional relationships and client retention.
• Data-Driven Performance Reporting: Built and maintained project-health dashboards, tracked KPIs, and created comprehensive tracking documentation using MS Excel, Power BI, basic SQL, and Google Workspace to support executive decision-making.
• Performance Excellence: Honored as Employee of the Quarter for exceptional delivery speed, cross-functional operational leadership, and process improvements that enhanced client delivery standards.

Operations Coordinator at Freelance (2024-01 – 2024-07)

• Operational Logistics: Coordinated large-scale operations and cross-functional deployment teams across multiple concurrent corporate initiatives, consistently achieving delivery timelines under tight constraints.
• Supply Chain & Execution: Managed multi-tier supplier and contractor networks, supervised ground implementation engineering teams, and translated client operational requirements into concrete execution strategies.
• Risk Mitigation: Standardized internal workflows and established SOPs that minimized project risks and improved end-user engagement and satisfaction.

Bachelor of Commerce in B.Com. – St. Claret College, Bangalore University (2020 – 2023)

Senior Secondary (XII) Board – St. Claret PU College (2020 – 2020)

Secondary Education (X) Board – Jindal Public School (2018 – 2018)