Dinesh Hariyani

To work with dedication as a key player in a challenging environment where I can apply my professional experience and skills. And to acquire new skills from the organization for the development of organization & self.

IBS Engineer - Valueconex Pvt. Ltd. {Jio Enterprizes}

(2023-01)

• Solving customer complaints by checking hardware as well as software units.
• Manage collection of payments from customers.
• Checking signal strength and provides solution for its receiving.
• Hardware Installation for Projects through Vendors / Service Partners
• Customer Account Management including payments and payment terms management
• Identified, screened and made 250+ Reliance Broadband Customers in UP East Region.
• Initializing and nurturing relationships with customers.
• PRI, BRI, Lease Line, L3 VPN & DIA delivery for High Value Customer.
• Installation Wi Fi Router & RF Airgrid ubr & Modem Configuration.
• Attend O & M Fault Ticket take action within SLA.

Zonal Lead for Vodafone Project {UPE} - Maksat Technologies Pvt Ltd

(2020-01 - 2022-12)

Field Support Engineer & Technician for Vodafone Project {UPE} - Renovision Automation Services Pvt. Ltd. {Wipro Infotech Ltd.}

(2016-01 - 2019-12)

Field Support Engineer for RCOM MS - National Enterprises

(2006-01 - 2015-12)

B. Tech - Electronics & Communication Engineering

Diploma - Electronics & Communication Engineering

Diploma Course - Trade Fitter - I.T.I

Intermediate - U.P. Board (2003)

High School - U.P. Board (2000)