Dinesh Sundaramoorthy

To excel as a professional in a reputed and progressive organisation with accelerated growth and thereby secure a challenging position where my ideas and services would be an added asset to the organization. Operations professional with strong background in streamlining processes and enhancing productivity. Skilled in leading cross-functional teams and executing strategic plans to achieve organizational goals.

Known for flexibility and reliability in dynamic environments, with excellent problem-solving abilities and focus on delivering results. Operations leader with track record in driving efficiency and productivity. Known for strategic planning, process optimization, and effective resource management.

Strong focus on team collaboration, adaptability, and achieving measurable results. Skilled in logistics, project management, and continuous improvement. Trusted to deliver high-quality outcomes in dynamic environments.

Head of Operations - Biyaheko.com.Corp - Manila, Metro Manila, Philippines

(2013-07)

• Collaborated with executive leadership on strategic planning initiatives to drive business growth.
• Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
• Streamlined operational processes by identifying inefficiencies and implementing best practices.
• Improved overall productivity with the introduction of innovative process improvement initiatives.
• Ensured compliance with industry regulations and company policies, mitigating potential risks.
• Managed crisis situations effectively by developing response plans in advance.
• Handled Medical emergency passenger and sent them home safely with all the medical equipments facility in the aircraft
• Facilitated change management efforts, guiding teams through periods of transition and growth.

Travel Consultant - Hermes I Tickets Private - Guindy Chennai

(2013-03 - 2013-07)

• Organized trips for individual, family and business travelers.
• Built strong relationships with clients through exceptional communication and personalized service.
• Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
• Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
• Streamlined booking processes for increased efficiency and reduced client wait times.
• Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.

Travel Consultant - Akbar Online Booking Co.Pvt.Ltd - Chennai

(2011-08 - 2012-08)

• Collaborated with team members to optimize travel recommendations and share industry knowledge.
• Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
• Streamlined booking processes for increased efficiency and reduced client wait times.
• Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.

Senior Captain - The Kings Hotel - Egmor

(2009-07 - 2011-07)

• Met with event director to discuss event details, timelines and specific equipment that would be required.

Outlet Manager - Emilios gelateria

(2008-05 - 2009-06)

Company Overview: Third planet

• To maintain the outlet, Guest handling, stock intending, cash handling, product checking, kitchen handling, maintaining the registers, Food dispatching and etc…

Diploma - F&B Service - Institute of hotel management (IHM) Chennai

Secondary School Leaving Certificate Examination - Thai sathya matriculation school Chennai

Diploma - Air Ticketing - Institute of Airline & Travel Agencies

Diploma - Air Ticketing - Omni Aviations (2017-07)

Course - IATA Foundation in Travel And Tourism - Omni Aviation