Store Manager - LOFA Store CCM Nasik - Nashik
(2020-03)
Managing store operations for 1100 sq.ft area with focus on sales achievement, inventory management, and visual merchandising.
- Opening and Closing procedures of the Store
- People, Inventory management & Visual merchandising
- Focusing on Operation Parameters (Ticket size, Conversion, Average product per bill, Average value per Item etc)
- Responsible for Sales Achievement of the Dept. Stock replenishment, Damage control & taking care of Pilferage
- Focusing on daily, weekly targets of the category and making strategy on which aspect focus will be placed
- Managing, Training and motivating team to increase sale and ensure efficiency, also add-on, cross sale
- Analyzing performance of the team and understanding areas of improvement through daily and weekly performance summary
- Focusing on selling skills and product knowledge
- Identify slow and fast moving stock, size ratio accordingly give requirement to the category
- Coordinating with the category for new arrival
- Providing Inputs to the Area Manager & the Category on Product Sales, Promotion & Customer feedback
- Making & analyzing reports-including daily sales report, category wise contribution report, tracking regular customers-telecalling, catering to customer query
- Maintaining high level of customer Service, and sale orientation with the help of Store team
- Work with Various Software for making, GRN, RTV, etc. also co-ordination with maintenance and IT Department for issues
- Managing team of numbers employees, overseeing training, hiring & professional growth of team
Team Leader & Store Buddy - Reliance Retail Ltd (Reliance Trends)
(2019-12 - 2023-05)
Managed store operations for 18,222 sq ft area with leadership responsibilities in Mens Wear & Kids Wear departments.
- Managing, Training and motivating team to increase sale and ensure efficiency, also add-on, cross sale
- Analyzing performance of the team and understanding areas of improvement through daily and weekly performance summary
- Responsible For Store Team Learning also working as L&D for store Team, Discover training needs & Provide Coaching
- Creating an inspiring team environment with an open Communication Culture
- Setting Clear Team Goals
- Delegate tasks & set deadlines
- Recognize high performance & Reward accomplishments
- Suggest & Organize team Building activities
- Deliver Leadership in Mens Wear & Kids Wear D
FC - Aditya Birla Ltd (Peter England)
(2018-02 - 2019-05)
- Created prospect rapport by approaching leads and cultivating strong business relationship through sales
- Developed relationship with high profile client by successfully employing type sales techniques
- Demonstrated products and features to Customer, answered questions & handled overcome objections
- Developing Customer Engagement through the Excellent Customer Service
- Handling customer questions, inquiries, and complaints
