Dipankar Mukherjee

Results-driven and detail-oriented MIS Executive experience in managing and analyzing data to support business decision-making. Proficient in designing and maintaining MIS reports, dashboards, and databases to streamline operations and enhance performance. Adept at utilizing advanced tools such as MS Excel, Power BI, and other analytics platforms for data visualization and reporting.

Skilled in ensuring data accuracy, monitoring KPIs, and providing actionable insights for management. Strong problem-solving and organizational abilities with a proven track record of meeting deadlines and achieving business goals in fast-paced environments.

BACK OFFICE EXICUTIVE (MARKATING MIS) at VIKRANT FORGE PVT LTD (2023-09 – Present)

• Established key performance indicators (KPIs) and reporting mechanisms to monitor ERP system performance and identify areas for improvement, leading to a 10% increase in operational efficiency.
• Collaborated with crossfunctional teams to align ERP system implementation with overall business strategy.
• Helped to define data processing strategies and roadmaps for the organization.
• Created and maintained documentation for data processing processes and procedures.

EDP EXICUTIVE (MIS) at BHANDARI AUTOMOBILE PVT LTD (2020-02 – 2023-09)

• Managing organizational data storage, retrieval, and security.
• Analysing data to support business decision-making.
• Developing and maintaining dashboards and reports (KPI, Monthly and weekly Performance report), Target vs Achieve report.
• CRM & Business Intelligence tools to generate report and data for visualize (Power Bi).
• Performed data cleansing and data normalization to prepare data for analysis.
• Provided technical guidance and support to users on data processing and analytics.

PRODUCT DEVELOPMENT EXICUTIVE (E-COMMERCE) at A. J. EXPORTS (2020-02)

• Managing and uploading product details, images, descriptions, and specifications to the E-commerce platform.
• Monitoring online orders and ensuring timely processing and fulfilment.
• Coordinating with the logistics team for shipping and delivery.
• Developing and executing online sales strategies to achieve revenue targets.
• Managing promotions, discounts, and campaigns to drive traffic and sales.

JUNIOR CONTENT DEVELOPER at CALLOWBENT INFO SOLUTION (2016-11 – 2017-06)

• E-Publishing Project work.
• Create and correct content use OCR

BACKOFFICE EXICUTIVE (CRM) at GODERJ SERVICE CENTER (STAR SERVICE ) (2016-02 – 2016-10)

• Daily Activities of CRM
• Follo up with customer for service.
• Upload service portfolio on CRM system and output daily job details.
• Prepare daily report of customer service.

BACHELOR OF COMPUTER APPLICATION in Computer Applications – KOLKATA (2016-06)

Higher Secondary – UTTARPARA CHILDRENS OWN HOME, UTTARPARA (2012)

Secondary Education – UTTARPARA CHILDRENS OWN HOME, UTTARPARA (2010)