Dipashri Singha

Techno-functional consultant with experience in Workforce Software Time & Attendance and ADP Workforce Manager specializing in reports, system configuration, and functional analysis. Proven ability to participate in the full project lifecycle from requirement gathering to deployment and hypercare. Skilled in SQL, reporting tools, and workforce analytics with strong problem-solving abilities and a focus on delivering scalable solutions for complex timekeeping and workforce challenges.

Workforce Software Technical Consultant at Automatic Data Processing (ADP) (2024-03 – Present)

• Specialized in end-to-end implementation and configuration of Workforce Software (WFS) Time & Attendance solutions across diverse client environments.
• Configured policies profiles, pay code, pay code maps, premiums transaction creation policies, accruals, basic time scheduling, exceptions, and employee attributes ensuring accurate and compliant time data processing.
• Configured 250+ configurations on various fields, completed 1 full time project of implementing policy profile and built new functionalities for 7 clients.
• Participated in requirement gathering and translated business needs into functional design specifications.
• Supported system testing, deployments, and hypercare activities ensuring smooth go-lives.
• Collaborated with cross-functional teams to resolve configuration issues and design scalable solutions and deliver configurations aligned with organizational policies and workforce rules.
• Performed comprehensive validation and timesheet debugging, ensuring smooth functionality, data accuracy, and adherence to client-specific business logic.
• Executed WFS configuration migrations across environments (DEV → TEST → PROD), ensuring consistency, version control, and seamless deployment during implementation cycles.
• Executed smoke testing to validate functionality and ensure product stability after migrating to PROD environment and before release.
• Identified, documented, and tracked bugs, and verified fixes to confirm resolution and maintain system quality.
• Estimated work effort and timelines for assigned tasks, triaged tickets making it easier for config change for team, and proactively communicated status and risks to Functional Consultants.

Kronos WFM (2023-10 – 2024-02)

• Developed and customized reports using report studio, created complex Dataviews and Custom Reports to drive business insights.
• Built and optimized API solutions using postman, integrating and enhancing system capabilities with existing APIs
• Developed an automated flow for recurring reporting processes using SQL, python and data validation techniques, reducing manual effort by 70%.
• Conducted data analysis and visualization to support decision-making.
• Maintained security configurations, labor level sets, and employee groups while acting as liaison during application upgrades.
• Created custom reports for E-Time to WFMgr migration, ensuring accurate data mapping, validation, and seamless reporting across modules for effective time and attendance analysis.

Bachelor of Technology in Computer Science Engineering – Assam Downtown University (2023)