Diptej Bandekar

Engineering Manager with 16+ years of software engineering experience and 10+ years leading cross-functional engineering and delivery teams across enterprise insurance platforms. Combines hands-on engineering depth in .NET, Azure, SQL Server, APIs, microservices and enterprise integrations with strong ownership of software delivery, production stability, security, risk, and stakeholder outcomes. Experienced in partnering with Product Owners, architects, QA and Scrum Masters to translate business priorities into scalable technical solutions, remove engineering roadblocks, and improve development and release quality.

Driving AI-assisted engineering adoption through a multi-agent MCP platform on .NET 9, with a focus on developer productivity, code review, automation and QA coverage.

Delivery Manager, Software Engineering - Resource Pro Operational Solutions Pvt. Ltd. - Bengaluru

(2015-11)

• Lead engineering delivery across five concurrent product workstreams (Compliance, SLIC, Certs, CAP and DDD), coordinating developers, QA, Scrum Masters and Product Owners to align engineering execution with business priorities.
• Manage, coach and develop engineers and technical leads through performance reviews, career development, mentoring, hiring and knowledge-sharing; establish accountability for quality, delivery and technical ownership.
• Act as the technical representative for product and cross-team planning, partnering with Product, QA, Business, architecture and client stakeholders to resolve dependencies, scope gaps, capacity constraints and delivery trade-offs.
• Drive cloud modernization and enterprise integration initiatives across Azure-hosted services, APIs and insurance platforms, including Applied Epic OAuth2 integration and Azure Key Vault with Managed Identity for centralized secrets management.
• Designed an asynchronous, queue-based architecture using Blob Storage, message queues, stateless workers, a dedicated premium/tax engine and dead-letter queues to address synchronous-processing bottlenecks in a high-volume policy upload workflow.
• Lead production stability and technology-risk response through structured RCA, performance analysis and corrective actions; identify code, database, deployment and architectural roadblocks before they become delivery or customer-impacting issues.
• Directed architecture and rollout of a multi-agent MCP platform on .NET 9, with platform-specific agents for AMS360, Sagitta, ImageRight, SLIC, Certs and CAP and shared authentication, resilience and correlation middleware to accelerate AI-assisted engineering.
• Introduced a self-contained .NET console tool for developer-triggered stored-procedure comparison testing, improving validation of business logic embedded in SQL Server and closing a long-standing QA gap.
• Built Jira-based delivery analytics using the Atlassian API to surface blocked dependencies, scope gaps and single-assignee risks across active epics, enabling proactive delivery governance and executive reporting.
• Own end-to-end delivery and production support for the Certs platform, including technical RCA, client-facing documentation and automation initiatives such as automatic email-ingestion proof of concept.
• Partner with stakeholders to define innovative technical solutions, prioritize roadmap items and balance user needs, engineering capacity, risk and long-term maintainability.

Senior Developer / Team Lead / Scrum Master - Resource Pro Operational Solutions Pvt. Ltd. - Bengaluru

(2015-11)

• Led development of internal enterprise applications using .NET MVC, C# and SQL Server, owning technical delivery from requirements through release.
• Led a team of up to four engineers through sprint planning, stand-ups, code-quality reviews and technical mentoring, while supporting career growth and delivery accountability.
• Modernized legacy .NET applications and managed releases across SIT, UAT and Production, partnering directly with client counterparts to resolve ambiguity and improve delivery speed.

Senior Software Engineer - Allstate Solutions Pvt. Ltd. - Bengaluru

(2013-09 - 2015-11)

• Delivered the Claims ERL Scheduler for FNOL teams, integrating downstream claims-settlement systems including FUNDU, NextGEN and CCC-One.
• Prototyped data-processing capabilities and partnered with cross-functional design teams to improve client-facing functionality and performance.

Project Engineer - Wipro Technologies - Bengaluru

(2010-04 - 2013-09)

• Delivered e-Letters and Call Tracking applications for Royal Bank of Scotland, automating HR correspondence and service-line call tracking.
• Built an SLA dashboard for National Grid to track performance and penalty exposure across weekly, monthly and yearly reporting cycles.
• Gathered requirements, resolved integration issues and partnered with QA and project management teams across the SDLC.

Bachelor of Engineering - Engineering - Goa Engineering College (2005 - 2009)