Facility Manager - Sunact Cancer Institute Pvt. Ltd. - Mumbai
(2025-03)
Admin & Facility Management
- Supervise the maintenance of administrative records; keep all files updated with proper naming conventions.
- Look after visiting cards, letterheads, and ID cards for the centre.
- Maintain AMC records for centre equipment (PC, printers, phones, AC) and schedule periodic maintenance activities for pest control, water purifiers, and AC.
- Ensure audit compliance for fire safety and electrical systems; handle and maintain all types of government licenses.
- Prepare quotations and purchase orders (POs) for all admin-related requirements.
- Assist and support front desk management in handling visitors and patients; supervise and manage administrative operations of the department.
- Order and maintain stationery stock; keep records of POs and requisitions; arrange visiting cards as needed.
- Handle centre petty cash and maintain payment voucher files; check, receive, and record incoming materials and forward bills to the finance department.
- Maintain monthly vendor invoices and forward to finance for payment processing; take care of AMC contracts and vendor payments.
- Organise birthday, new joiner, and farewell celebrations; arrange social events such as team lunches and Diwali gifts.
- Supervise housekeeping and pantry staff; maintain cleanliness throughout the entire centre.
- Handle work desk allocation across departments as required.
- Maintain vendor management for admin and facility department; monitor office supply inventory and procure new material within budgetary constraints.
- Prepare budgeting and cost control reports against approved budgets; submit monthly MIS to management.
- Coordinate with the insurance team for patient insurance queries and cashless processes.
- Check and verify outside consultant monthly patient lists and forward to the concerned department.
- Maintain staff attendance and leave records; resolve salary queries in coordination with the finance team.
- Coordinate with IT department for any IT-related queries.
- Prepare cost estimates as per instruction and explain to patients; update new patient tracker consultant-wise.
- Handle all company compliance documents.
Facility Manager - Sunact Cancer Institute Pvt. Ltd. - Mumbai
(2025-03)
Billing
- Prepare and process accurate and timely invoices for patients; collect and verify billing information from various teams.
- Review invoices for accuracy; identify and resolve billing discrepancies promptly.
- Respond to patient billing inquiries and resolve issues in a courteous and efficient manner.
- Maintain billing data including pharmacy invoices and bill-wise patient records.
- Assist in the development and continuous improvement of billing procedures and workflows.
- Ensure compliance with company policies and billing procedures at all times.
- Prepare financial reports and present billing performance updates to upper management.
- Communicate with patients regarding billing inquiries and available payment options.
Facility Manager - Sunrise Oncology Center - Mumbai
(2023-11 - 2025-03)
- Managed end-to-end facility operations of an oncology centre, maintaining administrative records, files, and compliance documents.
- Ensured timely renewal and upkeep of all government licenses and coordinated fire safety and electrical audit compliance.
- Oversaw vendor management, AMC contracts, and payments; handled petty cash and procurement.
- Maintained staff attendance records and coordinated with finance for salary queries.
- Supported patient insurance coordination and financial counselling; updated consultant-wise patient tracker.
- Supervised housekeeping and pantry staff; maintained cleanliness throughout the centre.
Centre Admin - Mumbai Oncocare Centre Pvt. Ltd. - Mumbai
(2020-05 - 2023-08)
- Administered daily operations of the oncology centre including documentation, procurement, and facility maintenance.
- Managed government licenses, compliance documentation, and audit requirements for fire safety and electrical systems.
- Handled petty cash, vendor payments, AMC records, and budgeting; prepared and submitted MIS reports to management.
- Coordinated patient insurance queries, cashless processes, and outside consultant monthly lists.
- Supervised housekeeping and canteen staff; organised staff engagement events and social activities.
- Maintained staff attendance, leave records, and resolved salary queries in coordination with finance.
- Sent reference mails to concerned doctors as required.
Assistant Manager – Admin & Facilities - Sanda Office Management Service Pvt. Ltd. (MNC) - Mumbai
(2017-01 - 2019-10)
- Managed comprehensive office administration for a multinational company, overseeing facilities, procurement, and vendor relations.
- Supervised housekeeping, security, and canteen staff; monitored security services including manpower movement and attendance rosters.
- Maintained AMC contracts, office equipment records, and all government licenses; ensured fire safety and electrical compliance.
- Handled petty cash, stationery inventory, and PO management; maintained payment voucher files.
- Managed company vehicle and general insurance policies.
- Coordinated work desk allocation and budgeting/cost control; submitted monthly MIS to management.
- Organised social events including picnics, team lunches, Diwali celebrations, and new joiner formalities.
Admin cum HR Executive - R.K. Facade Pvt. Ltd. - Mumbai
(2015 - 2016)
- Managed HR functions including attendance, payroll calculation, leave records, and employee joining/exit formalities.
- Handled recruitment processes, prepared offer/appointment/confirmation letters for new joiners.
- Maintained employee loan records and processed compliance documents site-wise.
- Managed office administration including stationery, vendor POs, equipment AMC, and government licenses.
- Collected weekly attendance from site supervisors for salary calculations.
Admin cum HR Assistant - Mangal Compusolution Pvt. Ltd. - Mumbai
(2014 - 2015)
- Handled inward/outward couriers, maintained attendance registers and online timesheets.
- Supervised office cleanliness and maintained housekeeping checklists.
- Managed stationery, visiting cards, and coordinated billing with the finance department.
- Assisted in salary calculation and maintained leave records.
- Followed up with clients on billing and payments.
Admin Assistant - One Child One Light NGO - Mumbai
(2013 - 2014)
- Maintained attendance registers, stock reports, and records of incoming materials.
- Handled client queries, coordinated seminar preparations, and managed banking transactions (cheque and cash deposits).
- Prepared and submitted monthly reports to seniors; managed stationery and travelling allowance records.
Back Office Assistant & Data Entry Operator - Tata Docomo - Mumbai
(2012 - 2013)
- Compiled, verified, and entered customer data into databases; scanned and filed customer documents.
- Assisted sales and administrative teams; maintained daily work logbooks.
Customer Service Representative - Domino's Pizza - Mumbai
(2009 - 2012)
- Attended customer calls and accurately entered orders into the POS system; promoted deals and special offers.
- Handled customer complaints and resolved queries; managed end-of-day payment reconciliation and handover to shift in-charge.
- Consistently met sales targets assigned by management.
