Disha Deauty

Bar Council enrolled Advocate with 3 years of experience in legal services and in-house insurance litigation, currently with Star Health & Allied Insurance Co. Ltd. Experienced in insurance claim repudiation and rejection matters, Insurance Ombudsman proceedings, consumer disputes, SCDRC/DCDRC matters, High Court litigation coordination, policy interpretation, legal drafting, case management and external counsel coordination.

Also experienced in mediation and Online Dispute Resolution (ODR), with matters handled across West Bengal, North East India, Sikkim and Andaman & Nicobar Islands.

Assistant Manager – Legal - Star Health & Allied Insurance Co. Ltd. - Kolkata

(2025-08)

• Handle insurance claim repudiation and rejection matters by reviewing claim records, policy terms and related legal issues to support claim decisions and dispute resolution.
• Attend and assist in Insurance Ombudsman hearings and consumer/legal proceedings, including matters before consumer forums and authorities.
• Draft Self-Contained Notes, Written Statements, replies and other litigation documents for disputed claims and consumer matters.
• Coordinate matters before the High Court, State Consumer Disputes Redressal Commission (SCDRC), District Consumer Disputes Redressal Commission (DCDRC) and Consumer Affairs authorities.
• Coordinate case outsourcing with external advocates and panel counsel; follow up on delayed matters, monitor case progress and drive closure of action points.
• Analyse insurance policy language, claim documents and legal issues to support legal responses, claim-related decisions and dispute resolution.
• Maintain litigation databases, case trackers and legal records; monitor case status and ensure timely follow-up across assigned matters.
• Manage legal matters across West Bengal, North East India, Sikkim and Andaman & Nicobar Islands.
• Handled approximately 4000+ claim/legal matters, 400+ forum/consumer matters(incl. High court)

Legal Consultant - Fastinfo Legal Services Pvt.Ltd; (Online Legal India) - Kolkata

(2023-09 - 2025-08)

• Drafted petitions, legal notices and other legal documents for client matters, ensuring clear and procedurally appropriate documentation.
• Handled online filing of matters before DCDRC and supported end-to-end case administration, procedural follow-up and status tracking.
• Maintained case data, litigation records and trackers to support timely updates, follow-ups and reporting.
• Coordinated case outsourcing and communication with advocates/counsels for assigned matters.
• Provided legal advice to clients on disputes and assisted in identifying appropriate legal remedies.
• Handled trademark filing and related legal documentation.
• Supported mediation and Online Dispute Resolution (ODR) processes and coordinated related case workflows.
• Managed team activities and coordinated legal workflows to ensure timely completion of assignments.
• Handled approximately 2000+ petitions/cases and supported 5000+ DCDRC filings.

BA LL.B. - Bachelor of Arts and Bachelor of Legislative Law - University of Calcutta (2023)