Automation Test Engineer - Amdocs - Pune, India
(2024-06)
Led automation strategy for web-based enterprise telecom applications, significantly expanding test coverage and CI/CD integration.
- Engineered and maintained 100+ automated test scripts using the Ginger automation framework, expanding automation coverage by ~40% across critical web-based application modules.
- Integrated Postman API collections with Jenkins via Newman, enabling continuous API regression testing on every build and reducing manual testing effort.
- Designed and version-controlled comprehensive Postman API collections for multiple web services, improving traceability and reuse across squads.
- Identified, triaged, and tracked 50+ defects in JIRA, reducing defect escape rate and accelerating resolution cycles in collaboration with development teams.
- Mentored 3 junior QA engineers on automation best practices, tool usage, and Agile workflows, improving squad throughput and knowledge retention.
Software Test Engineer - Amdocs - Pune, India
(2023-01 - 2024-05)
Drove end-to-end test automation for the Contact Lifecycle Management workstream, enabling seamless Sales, Service, and Marketing integrations.
- Architected a scalable test automation strategy from scratch, designing scenario coverage aligned with user stories and quarterly feature releases.
- Created and owned the automation development plan and execution schedule across the squad, ensuring on-time delivery for every sprint release.
- Proactively assessed the impact of new features on existing automation scope and planned maintenance sprints to prevent regression gaps.
- Led scoping sessions with product owners and business analysts to prioritize test coverage and define clear deliverable scope for each release.
- Managed and mentored cross-functional squad members in Agile-Scrum processes, task prioritization, and quality standards.
- Recognized with Amdocs' "Dashing Debut of the Year" award (2023) for outstanding contributions to project quality and team development.
Functional Test Engineer - Amdocs - Pune, India
(2021-06 - 2022-12)
Delivered functional and regression testing for the Centers Salesforce Evolution workstream including Customer 360 Dashboard, Case Management, and Knowledge Management.
- Developed and executed comprehensive functional test plans, identifying critical defects early and reducing post-release issues.
- Built and delivered Salesforce platform capabilities covering lead creation, store/employee onboarding, and lead-to-order correlation, ensuring the Retail experience met business requirements.
- Collaborated with developers, business analysts, and product owners across cross-functional teams to define testing requirements and acceptance criteria.
- Leveraged automation tools to enhance testing efficiency and accuracy, contributing to a faster release cadence.
- Collaborated onsite with global stakeholders in Manila, Philippines, achieving on-time project delivery within a one-month engagement.
