Dishant Nipurte
Network Engineer
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About
IT graduate with hands-on experience as a Desktop Support Engineer providing L1 and L2 technical support. Skilled in network troubleshooting, LAN/WAN support, Windows configuration, and basic routing & switching concepts. Currently pursuing a Cyber Security course to strengthen network security knowledge. Seeking an entry-level Network Engineer position to apply technical expertise and grow in networking and infrastructure management.
Experience
Desktop Support Engineer at Digitide Solutions Limited (2025-01 – Present)
Provided L1 & L2 technical support for hardware, software, and network-related issues.
- Provided L1 & L2 technical support for hardware, software, and network-related issues.
- Installed, configured, and troubleshot Windows OS and enterprise applications.
- Resolved LAN/WAN connectivity issues, IP conflicts, DNS errors, and network outages.
- Assisted in basic router and switch configuration and troubleshooting.
- Configured Outlook, MS Office, and endpoint security software.
- Escalated complex network/server issues to higher-level teams.
- Maintained ticket documentation and ensured SLA compliance.
Education
Bachelor of Engineering (B.E.) in Information Technology – University of Mumbai (2020 – 2024)
