Divleen Kaur

I am a motivated and customer-focused graduate with a Bachelor's degree in English (Hons.) from the University of Delhi and Diploma in Spanish. I have hands-on experience in customer service and client relationship management, where I developed strong communication, problem-solving, and interpersonal skills. I enjoy building positive customer relationships, resolving concerns efficiently, and contributing to team success.

I am now seeking opportunities in Customer Support, Client Relationship Management, Operations, or related roles where I can continue to learn, grow, and make a meaningful impact.

Customer Experience and Client Relationship Executive at Eye Zenith, Gurugram

Assisted customers by addressing queries and providing prompt, professional support.

Coordinated with clients to ensure a smooth and positive customer experience.

Managed appointments, follow-ups, and customer communications.

Worked closely with internal teams to resolve customer concerns efficiently.

Contributed to improving customer engagement and online presence through client interactions and feedback.

Maintained accurate customer records while ensuring confidentiality and professionalism.

A Bachelor of Arts (English Hons.) graduate with Diploma in Spanish, possessing hands-on experience in customer service and client relationship management. Skilled in communication, problem-solving, customer engagement, and relationship building, with a strong commitment to delivering exceptional service. Eager to contribute to a dynamic organisation where I can grow professionally while creating positive customer experiences.