Divya Bharti

Certified Salesforce Developer & Administrator with hands-on expertise in Apex, LWC, Flows, Triggers, and CRM customization. Backed by 4 years of QA testing experience, ensuring scalable, secure, and high-quality Salesforce implementations. Adept at translating business requirements into technical solutions, integrating third-party systems, and maintaining a strong focus on data integrity and compliance.

QA Engineer - Accenture - Bengaluru

(2024-10 - 2025-10)

• Interacted with American medical staff in the Radiant Project Saguaro to support clinical teams, ensuring adherence to medical policies and advising clients on benefits, contracting, and credentialing.
• Handled prior authorization requests received from hospitals, doctor's offices, and labs via fax, email, and portals on behalf of insurance holders.
• Ensured requests were processed within agreed TAT, maintained quality and productivity standards, and managed assignment and assembly of requests.

QA Test Engineer - Accenture - Bengaluru

(2021-11 - 2024-09)

• Directed UBER Project testing initiatives, achieving 100% test case coverage and validating 200+ APIs using Postman.
• Executed complex SQL queries in MySQL for backend validation, improving accuracy and reducing recurring issues by 15%.
• Collaborated with cross-functional teams to align testing with business objectives, applied Selenium with Java for automation, and led a team of 4 junior testers, earning a Certificate of Appreciation for exceptional contributions.

B.Tech - CSE - Vidya College of Engineering (2016 - 2020)

Intermediate - Bihar School of examination board (2013 - 2015)

Matric - Bihar School of examination board (2012 - 2013)