Divya Fulvani

Looking for an opportunity to work with an organization where I can use my skill, knowledge and develop my personality for the growth of an organization.

Team Member - Bank of America - Giftcity, Gandhinagar

(2024-01 - 2025-03)

• Handle USA agent and Sales team to update Fire Insurance policies
• Manage SLA for files and handle escalations
• Handling work pressure

Phone Banking Officer - HDFC Bank - Ahmedabad

(2022-12 - 2023-09)

• Listen Customer queries and given solutions like credit cards and accounts
• Also queries online opening account and process and close account and credit card close queries

Master of Business Administration - MBA - S. K.

Patel

Institute of Management and Computer Studies

Bachelor of Commerce - B.COM - C. C.

Sheth

College of Commerce (2020-09)

Higher Secondary School Certificate - HSC - Noble Higher Secondary School, Ahmedabad (2017-03)

Secondary School Higher Certificate - SSC - Noble Higher Secondary School, Ahmedabad (2015-03)