Divya K

Electrical and Electronics Engineering graduate with experience in loan sourcing, customer relationship management, and credit coordination in the Bank sector. Skilled in lead generation, customer handling, and supporting end-to-end loan processing by coordinating with credit teams. Strong communicator with a target-driven approach, seeking opportunities in banking and financial services.

Tele-Sales Executive - HDFC Bank - Chennai

(2019-11 - 2021-06)

• Generated and qualified leads for personal loans through outbound calling.
• Assessed customer eligibility based on income and profile.
• Explained loan features including interest rates, EMI structure, tenure, and documentation.
• Acted as a bridge between customers and credit managers to facilitate loan approvals.
• Coordinated documentation (KYC, income proof) and application processing.
• Followed up with customers to ensure timely loan processing and disbursement.
• Maintained records of leads, conversions, and interactions using CRM tools.
• Achieved monthly sales and conversion targets through effective communication.

B.E - Electrical and Electronics Engineering - Anand Institute of Higher Technology (Anna University) (2018)

Higher Secondary Certificate (HSC) - Jawahar Matriculation Higher Secondary School, Neyveli (2014)