Divya Kovvuri

PMO Analyst with 2.5+ years of experience in project coordination, resource management, governance reporting, stakeholder management, and project support. Proficient in MS Excel, Power BI, Confluence, and SharePoint, with experience supporting enterprise IT projects. Strong analytical and problem-solving skills with the ability to manage multiple priorities in fast-paced environments.

Committed to delivering accurate reporting, process improvements, and effective coordination to ensure successful project execution.

Project Control Service Associate at Accenture (2023-11 – 2025-08)

• Coordinated client visit logistics, expense adjustments, ID card arrangements, and transportation support to ensure smooth operational execution.
• Owned and executed annual project audits by collecting and validating audit evidence, preparing documentation, raising and managing incidents and NSSRs (Non-Standard Service Requests), obtaining approvals, and ensuring audit readiness and timely closure of compliance requirements.
• Coordinated Rewards & Recognition initiatives, including nomination tracking and award administration across project teams.
• Managed onboarding and offboarding documentation and maintained project records in Confluence and shared repositories.
• Prepared and distributed project newsletters, introduction communications, and internal business updates.
• Tracked mandatory training completion and supported governance and compliance requirements.
• Supported operational activities, including shift allowance validation and holiday payout processing.
• Coordinated Transportation Management System (TMS) requests and employee support activities through workflow processes.
• Conducted monthly access reconciliations and maintained SLA reports and breach analysis trackers.
• Managed audit-related incidents, service requests, action trackers, and documentation repositories while ensuring adherence to organizational policies and compliance standards.
• Provided PMO and operational reporting support through Power BI dashboards, AE staffing updates, and resource coordination activities.

Project Control Service Analyst at Accenture (2025-09 – Present)

• Coordinated client visit logistics, expense adjustments, ID card arrangements, and cab support to keep onsite operations running smoothly.
• Owned and executed annual project audits by raising and managing incidents, NSSRs, and compliance items, ensuring 100% audit readiness and timely closure.
• Coordinated Rewards & Recognition initiatives including nomination tracking and award distribution across project teams. Managed onboarding and offboarding documentation and maintained updated records in Confluence.
• Prepared and circulated project newsletters, introduction mailers, and internal communication updates.
• Tracked Admin WBT training completion and ensured compliance with organizational governance requirements. Supported operational activities including shift allowance validation, holiday payout processing.
• Coordinated Transportation Management System (TMS) requests to facilitate employee travel and ensure timely transportation support.
• Conducted monthly access reconciliation and maintained Internal SLA reports and breach analysis trackers.
• Provided PMO and operational reporting support including Power BI dashboard assistance, AE staffing list updates, and resource coordination.

Cross-Project PMO & Resource Management Support at Accenture

• Managed staffing demand forecasting and demand versus supply analysis activities for resource planning across multiple client accounts.
• Prepared headcount reports and coordinated staffing and workforce planning activities.
• Managed bench tracking, utilization reporting, ROV validation, and deployment coordination.
• Handled onboarding, offboarding, RRDS, roll-on and roll-off activities, access management, WBSE tracking, and procurement coordination.
• Automated reports using Microsoft Excel and Power BI and supported SOW, CV, and timesheet validation for resource and delivery tracking.
• Published leadership reports covering staffing, utilization, governance, and operational metrics.
• Supported invoice validation, tracking, and coordination activities to facilitate timely billing processes.
• Managed user access and asset management activities while supporting compliance requirements.
• Supported multiple concurrent projects by tracking deliverables, resource allocation, governance activities, and operational milestones.
• Assisted with budgeting support, forecasting activities, financial tracking, and invoice validation to improve project financial visibility.
• Collaborated with Delivery Managers, Project Managers, and leadership teams to monitor project progress, risks, dependencies, and operational priorities.

Bachelor of Computer Applications in BCA – Aditya Degree College, Rajahmundry (2020 – 2023)

Intermediate in MEC – Aditya Junior College, Mandapeta (2018 – 2020)

SSC – Sri Maharshi Vidyaniketha High School