Divya Philip
Technical Writer
Talent
Bengaluru, Bengaluru UrbanMember since May 14, 2024
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About
- 10.5 years of experience in authoring technical documentation for software products. ▪ Excellent written and verbal communication skills.
- Authored documents for a global audience.
- Worked with geographically distributed software development teams.
- 10.5 years of experience in end-user documentation and administrator documentation. Worked on documentation deliverables such as User Guide, Admin Guide, Installation Guide, Upgrade Guide, Migration Guide, Customization (How To) Guide, Release Notes, Product Bulletin, Environment and Configuration Guide, User Interface Manual, Tutorials, and Online Help.
Experience
- 10.5 years of experience in authoring technical documentation for software products.
- Excellent written and verbal communication skills.
- Authored documents for a global audience.
- Worked with geographically distributed software development teams.
- 10.5 years of experience in end-user documentation and administrator documentation. Worked on documentation deliverables such as User Guide, Admin Guide, Installation Guide, Upgrade Guide, Migration Guide, Customization (How To) Guide, Release Notes, Product Bulletin, Environment and Configuration Guide, User Interface Manual, Tutorials, and Online Help.
- Experienced in planning, authoring, and publishing documentation.
- Presented a tutorial on Tackling Complex Cross-references using Reltable Maps in XMetal at the STC Bangalore Regional Conference.
- Experienced in Agile and Waterfall methodologies.
- Authored documents for domains such as CRM, telecom expense management (TEM), SIEM, CAD, and CAM.
- Created templates using FrameMaker, Word, and RoboHelp.
- Well versed with Microsoft Manual of Style.
- Helped teammates adhere to standards by doing peer reviews.
- Created UI text
- Trained new joiners on documentation tools and documentation processes
Education
- B.E. Computer Science - Vivekananda Institute of Technology affiliated to Visveswariah Technological University, Belgaum
- Certificate in Technical Writing - TechnoPoint India
