Divya Sinha

Detail-oriented AR Caller with 1+ year of experience in US Healthcare Revenue Cycle Management (RCM). Expert in insurance follow-ups, claim status analysis, denial management, payment posting, and AR aging. Proven ability to reduce outstanding balances, improve cash flow, and ensure HIPAA-compliant communication.

AR Caller - Omega Healthcare - Chennai

• Managed end-to-end AR follow-ups for US healthcare providers.
• Contacted insurance companies to verify claim status and denial reasons.
• Resolved denials related to eligibility, authorization, coding, and timely filing.
• Analyzed EOBs and remittance advice to resolve payment discrepancies.
• Prioritized high-dollar and aging claims to improve cash flow.
• Maintained HIPAA compliance in all communications.

12th Standard (Intermediate) - Saraswati Balika Vidya Mandir Inter College