Divyanshu

Detail-oriented Quality Assurance Engineer with 1.5+ years of experience in Manual, Functional, and API Testing, with foundational skills in Java and Selenium WebDriver. Proven track record in executing end-to-end test cycles, defect tracking in JIRA, and validating RESTful APIs using Postman. Eager to leverage automation and API testing skills to deliver scalable software solutions.

Quality Test Engineer at Aryson Technologies PVT. LTD. (2025-03 – Present)

• Executed 300+ comprehensive manual test cases covering Functional, Regression, Smoke, Sanity, and UI testing across cross-platform desktop applications (Email Migration & PDF tools).
• Tracked and resolved 80+ software defects using JIRA, ensuring 100% resolution of critical P1/P2 bugs within scheduled sprint cycles across Windows, Mac, and Linux environments.
• Collaborated with engineering teams on daily issue triage and delivered product demos and QA status reports during client sync calls.

Customer Support Associate at Cogent E-Services Limited (2024-04 – 2025-02)

• Resolved 40+ technical support tickets daily using CRM tools, maintaining accurate records and ensuring high client satisfaction scores.
• Resolved 30+ technical support tickets daily, maintaining a 90% + CSAT score.

Diploma in Information Technology – Government Polytechnic Ghaziabad (2020-06 – 2023-09)

Certificate in ICTSM – Government Industrial Training Institute (2018-07 – 2020-07)